Programme Coordinator

2 weeks ago

London, Greater London, United Kingdom LMK - Let Me Know Full time
Job description

LMK (Let Me Know)

Programme Coordinator

  • 20 hours per week, ideally spread over 5 days, Monday-Friday. Possibility of termtime only work if preferred by applicant
- £30,000 p.a. (pro-rated)

  • Working from home, with occasional travel to London
  • Permanent contract

About LMK
Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that.

We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships.

We work in schools, community organisations and workplaces across London.

LMK is growing at pace and we are ambitious in our plans for the future. We've already engaged 15,000 young people and professionals in our workshops in our first 4 years and we want to reach 10,000 young people per year by


We will achieve this by engaging new schools, community groups and workplaces in our offer, whilst also continuing to provide a high-quality service to those who have already experienced LMK workshops, embedding our programme into their annual delivery plans.


We have:
A clear plan of who we want to target for our workshops over the next 3 years

An engaged leadership team and Board of Trustees

Evidenced outcomes, rich data/statistics and compelling case studies

Diversity and strong social purpose

A new organisational strategy that sets our vision from

A new CRM system that has been built to support our ambitions

Job Purpose


The purpose of the Programme Coordinator is co-ordinate with all parties (Community Engagement Manager, the Programme Manager, LMK Leaders and the host organisations) to enable LMK to deliver high quality workshops for young people/youth work professionals/workplaces.


Acting as the lynchpin of the organisation's delivery team, the Programme Coordinator takes the workshop brief from the LMK Community Engagement Manager and then works with the Programme Manager to secure facilitators (LMK leaders), ensures the host organisation receives all supporting information, and provides LMK Leaders with the resources they need to deliver the workshop effectively.

This role is also responsible for regular reporting about workshop bookings and delivery.

Key responsibilities:

  • Provide excellent customer service to organisations who are hosting LMK workshops, ensuring that all communication is timely and accurate, and any questions are responded to in full.
  • Liaise with the Programme Manager and LMK Leaders to ensure there is clear understanding around their areas of expertise, availability and any specific considerations that need to be taken into account when delivering workshops.
  • Open up opportunities to deliver workshops to any Leader applicable, ensuring the allocation of workshops is done fairly and consistently.
  • Ensure LMK leaders have the information and resources required to deliver their workshop.
  • Work closely with the Research and Evaluation Manager to ensure that the correct evaluation surveys are made available to workshop participants.
  • Work with our Head of Fundraising to track workshop delivery against funder commitments.
  • Keep the CRM system data up to date in a timely way.
  • Produce regular reports for the CEO on the booking and delivery of workshops, as well as any adhoc reports requested.
  • Share Leader evaluation feedback from workshops with Leaders.
  • Check invoices submitted by LMK leaders, and work with the Programme Manager to get them approved.
  • Support the Programme Manager to organise LMK Leader Huddles and training events.
  • Comply with our policies and procedures relating to safeguarding, confidentiality, complaints and data protection.

Person specification

  • At least 2 years' experience in an event management/admin management/executive assistant/operations role where there was a strong requirement to work with multiple stakeholders internally and externally.
  • Excellent communication and interpersonal skills, with an excellent track record of customer service.
  • Proven ability to work well within a team.
  • Highly organised to manage a diverse workload with excellent time management and ability to pay attention to detail.
  • Excellent organisational skills, with a keen attention to detail.
  • Creative thinker with the ability to problemsolve and adapt in a fastpaced environment.
  • Excellent IT skills across core MS/Google packages, ideally with experience of CRM use

Safeguarding

In return for your dedication, we will offer you
The opportunity to help prevent relationship abuse and domestic violence in young people

A competitive salary

Working from home

A genuinely flexible working environment

Pension of 6%

32 Days of annual leave, (including bank holidays) - pro-rated for this role

Employee Assistance Programme

Wel

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