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Employee Communications Business Partner

3 months ago

London, Greater London, United Kingdom Fitch Group Full time
Employee Communications Business Partner

Requisition ID:46548
Business Unit:
Fitch Group
Category:Marketing & Communications
Location:London, GB
Date Posted:May 8, 2024
Employee Communications Business Partner

Fitch Group is looking for a seasoned Employee Communications professional to lead internal communications at Fitch Ratings in our Canary Wharf office in London.

  • This role involves collaborating with leadership to craft and implement communication strategies aligned with the company's objectives. The Employee Communications Business Partner (ECBP) will drive initiatives to keep Fitch Ratings employees informed about the organization's vision, goals, and updates, as well as share Fitch Ratings' key achievements with all of Fitch Group. The ideal ECBP will be a proactive, trusted advisor with a keen understanding of the business and its employee audience, committed to delivering results. This role is part of the Employee Communications team within Fitch Group's Human Resources department_._

What We Offer:

  • Opportunity to develop and implement communication strategies, including planning, messaging, stakeholder management, content and outcomes
  • Ability to partner with senior leaders to craft clear, compelling narratives that speak to the impact we deliver, the value we create for our customers and the strategies and objectives that get us there

We'll Count on You To:

  • Leverage your experience building and implementing employee communications to guide, advise and cocreate comms programs and campaigns that advance business objectives and inspire, educate, and align Fitch employees around our mission, strategy, values and impact
  • Cocreate campaigns with department and program leads to steward their teams through change and growth, balancing communicating the goals and outcomes of the business with experiences that help build a sense of purpose, enable and drive performance, and instill pride and belonging
  • Activate senior leaders as communicators and culture carriers who help employees gain a fuller understanding of the breadth and depth of Fitch's business and who participate in meaningful engagement with employees across the company. This includes developing and executing a cadence of strategic leadership messages on business strategy and initiatives to inform, engage and activate employees through manager communications, employee town halls, and open Q&A sessions.
  • Create and market content, actively managing, monitoring and optimizing internal communications channels based on metrics and feedback, leading to an optimal multichannel approach.
  • Own the outcomes by setting specific goals, measuring and monitoring progress, and making datadriven recommendations and decisions

What You Need to Have:

  • Demonstrated knowledge of and success in creating and implementing core internal communications, change management and employee engagement strategies
  • Expertise in creating and delivering communication strategies and plans in fast paced, global, regulated organizations
  • A strong executive presence and authority in communicating with all levels of management and employees
  • Influence with leadership decisions through sound, informed judgement and factbased advice about Employee Communications strategies
  • Expertise in the benefits and drawbacks of different communication mediums and channels, and be comfortable with written, visual and video
  • Proven ability to analyze metrics and a datadriven and designthinker who incorporates user research into everything you do
  • Passion about providing unparalleled levels of service
  • Ability to work and learn quickly in a fast paced, fun and dynamic global environment
  • Commitment to exceeding expectations with the quality of what you do
  • Willingness to learn and grow in the role, taking on additional responsibilities as required

What Would Make You Stand Out:

  • Bachelor's degree in Communications, or a related field
  • Significant experience in employee communications in a global, matrixed organization
  • Experience in a regulated financial services company is an advantage
  • Ability to build solid, trusting relationships and to be confident in giving your opinion and taking on feedback
  • Proficiency with SharePoint intranets and M36
  • Demonstrated use of AI to enhance employee communications

Why Fitch?

  • At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.
  • Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.
  • We are building incredible things at Fitch and we invite you to join us on our journey.
  • Fitch Group is a global leader in financial information