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Customer Service Advisor

3 months ago

Leeds, Leeds, United Kingdom Dean & Wood Limited Full time
Would you like to join a forward-thinking company that invests in people and their development?

Dean & Wood is a leading refrigeration and air conditioning wholesaler with 17 branches throughout the UK.

We have a vacancy for a Customer Service Advisor within our Retail Support Team in Morley, Leeds.


The Customer Service Advisor is expected to take responsibility for handling customer orders and enquiries across a broad product range and to ensure that customers receive a fast and efficient response to sales inquiries, building customer loyalty and enhancing the company's reputation for service.

Previous relevant experience would be an advantage, but not essential.

Full training will be provided on all product and service offerings.

Your normal working hours will be Monday to Friday, 8am to 5pm.

However, you may occasionally be required to work the hours of 6am to 3pm and 9am to 6pm on a rota basis.

You will be required to work reasonable overtime at the Company's request. Please note, this may include Saturdays and bank holidays.

Job Types:
Full-time, Permanent

Pay:
£25,500.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme
  • Free parking
  • Health & wellbeing programme
  • Life insurance
  • Onsite parking

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Leeds: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person