Sales Customer Advisor
1 day ago
Sales Customer Advisor Role
We are seeking a highly motivated and customer-focused Sales Customer Advisor to join our team at JCT600. As a Sales Customer Advisor, you will be responsible for delivering an exceptional customer experience, building strong relationships with customers, and converting enquiries into sales.
Key Responsibilities:
- Provide outstanding customer service, ensuring the highest standard of courtesy and integrity when interacting with customers and members of the public.
- Establish strong relationships with customers built on trust, ensuring all interaction with the customer is simple and transparent.
- Maintain clear, accurate, and branded communication with customers through all contact channels.
- Actively work to achieve and exceed departmental objectives.
- Follow all internal procedures to ensure all vehicles are handed over at the time and in the condition agreed with the customer.
- Ensure all Brand standards are always adhered to.
Requirements:
- Previous experience within a sales or customer service orientated environment.
- A can-do attitude with a winning mentality, with the drive and determination to be the best.
- A customer-centric approach, always striving to deliver service above customer expectations.
- Exceptional customer-facing and interpersonal skills to enable difficult situations to be overcome professionally and successfully.
- A valid driving license which is free from excessive penalties.
JCT600 offers a range of benefits, including a competitive salary and bonus scheme, life assurance plan, company pension, and flexible working policies. We also provide a range of training and leadership development programs to help you develop your skills and career.
About JCT600:
JCT600 is a family-owned business with over 75 years of experience in the automotive industry. We pride ourselves on delivering exceptional customer experiences and providing a supportive and inclusive work environment. We are committed to equality and diversity and welcome applications from all qualified candidates.
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