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Leeds, Leeds, United Kingdom HSBC Full time{"title": "Customer Service Representative", "content": "Deliver Exceptional Customer ServiceAt HSBC, we're committed to providing an exceptional customer experience. As a Customer Service Representative, you'll play a vital role in delivering outstanding service to our customers.Key Responsibilities:Communicate transparently with excellent interpersonal...
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Customer Service Representative
2 months ago
{"h1": "Customer Service Advisor Role", "p": "At MYINTERNALRECRUITER LTD, we are seeking a highly skilled Customer Service Advisor to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring their queries are resolved efficiently and effectively.", "ul": [{"li": "Manage customer service inbox and respond to customer inquiries within the agreed Service Level Agreement (SLA)", "li": "Provide excellent customer service to our clients via telephone and email", "li": "Keep senior management informed of trends and issues reported by clients", "li": "Process orders, exchanges, refunds, and faulty items", "li": "Collaborate with the Operations & Warehouse manager to ensure seamless communication with clients"}, {"li": "Excellent communication and interpersonal skills", "li": "Minimum 1 year of customer service experience", "li": "Proficiency in Microsoft Office", "li": "Strong organizational and time management skills"}], "p": "If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we would love to hear from you.", "h2": "What We Offer", "p": "As a Customer Service Advisor at MYINTERNALRECRUITER LTD, you will have the opportunity to work with a dynamic team, develop your skills, and contribute to the success of our company.", "ul": [{"li": "Competitive salary and benefits package", "li": "Opportunities for career growth and development", "li": "Collaborative and supportive work environment"]}
