Credit Controller
1 week ago
Department / Location:
Finance and Accounting
Job Title:
Credit Controller - covering Nordics, South Africa & GOBI Europe
Based:
Enfield, UK
Hours: 37.5 hours per week - Monday to Friday
Responsible to:
Accounts Payable & Accounts Receivable Manager
Role:
- Manage all aspects of collections and the sales ledger.
- Adhere to all departmental deadlines.
- Work closely with Customer Service staff to promptly resolve outstanding customer queries.
Accounts Receivable
- Responsible for conducting collections and overall financial maintenance of a ledger of customer accounts
- Responsible for the sales ledger function for the business
- Provide accurate billing information. Process all manual billing adjustments in a timely manner, adhering
- Work with Customer Service team and customers to resolve customers' financial queries and disputes
- Document and action accordingly where payment is not received
- Resolve customer enquiries promptly & accurately by understanding customer market & needs
- Strategically review customer accounts and regularly collect & analyse customer data to prevent accounts
- Drive efforts to reduce & eliminate Unapplied Cash & Credit notes in our customer portfolios
- Ensure all customer payments owing are verified
- Ensure correct and accurate information on customer accounts / statements
- Run monthly statement process and send to customers
- Raise all manual credits & Debits, key into our internal systems
- Work as part of the accounts team, providing support and backup to other team members
- Work with the European & South African offices to manage the GOBI division processes, raising manual
Remuneration & Benefits
- Between 28,000 to £32,000 per annum
- 22 days holiday
- Workplace pension scheme (available after 3 months' service)
- Death in service benefit
- Health Shield (Healthcare medical cash plan scheme)
Hours per week
- Hybrid working normally minimum of 2/3 days per week after a successful training/probation period as could be required to work at least 4 days in the office during this period and thereafter at least 2/3 days in the office possiblyup to 3 months or maybe longer dependant on how well the new employee picks up the role
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