Credit Controller

1 week ago


Enfield Town, Greater London, United Kingdom Response Personnel Full time
Credit Controller Maternity Cover initally for 13 months minimum.

Department / Location:
Finance and Accounting

Job Title:
Credit Controller - covering Nordics, South Africa & GOBI Europe

Based:
Enfield, UK

Hours: 37.5 hours per week - Monday to Friday

Responsible to:
Accounts Payable & Accounts Receivable Manager

Role:

  • Manage all aspects of collections and the sales ledger.
  • Adhere to all departmental deadlines.
  • Work closely with Customer Service staff to promptly resolve outstanding customer queries.
Key Responsibilities

Accounts Receivable

  • Responsible for conducting collections and overall financial maintenance of a ledger of customer accounts
  • Responsible for the sales ledger function for the business
  • Provide accurate billing information. Process all manual billing adjustments in a timely manner, adhering
to EBSCO policy

  • Work with Customer Service team and customers to resolve customers' financial queries and disputes
  • Document and action accordingly where payment is not received
  • Resolve customer enquiries promptly & accurately by understanding customer market & needs
  • Strategically review customer accounts and regularly collect & analyse customer data to prevent accounts
from becoming overdue

  • Drive efforts to reduce & eliminate Unapplied Cash & Credit notes in our customer portfolios
  • Ensure all customer payments owing are verified
  • Ensure correct and accurate information on customer accounts / statements
  • Run monthly statement process and send to customers
  • Raise all manual credits & Debits, key into our internal systems
  • Work as part of the accounts team, providing support and backup to other team members
  • Work with the European & South African offices to manage the GOBI division processes, raising manual
credits and debits for foreign currencies, reconciling those accounts

Remuneration & Benefits

  • Between 28,000 to £32,000 per annum
  • 22 days holiday
  • Workplace pension scheme (available after 3 months' service)
  • Death in service benefit
  • Health Shield (Healthcare medical cash plan scheme)


Hours per week
  • Hybrid working normally minimum of 2/3 days per week after a successful training/probation period as could be required to work at least 4 days in the office during this period and thereafter at least 2/3 days in the office possiblyup to 3 months or maybe longer dependant on how well the new employee picks up the role

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