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Customer Service
3 months ago
Job Overview:
Responsibilities:
- Assist customers with product information, orders, and returns
- Upsell products and services to customers when appropriate
- Conduct data entry tasks accurately and efficiently
- Analyse customer needs to offer personalised solutions
- Communicate effectively with customers in English and Spanish
- Maintain a high level of phone etiquette and professionalism
- Multilingual proficiency is a plus
Requirements:
- Proficient in English and Spanish (written and verbal)
- Strong data entry skills with attention to detail
- Ability to analyse customer requirements and provide suitable solutions
- Excellent communication skills both verbally and in writing
- Prior experience in customer service is advantageous
Job Types:
Full-time, Part-time, Permanent
Pay:
From £23,635.00 per year
Work Location:
In person