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Salesforce System Administrator

3 months ago

Leicester, Leicester, United Kingdom PPL PRS Limited Full time
Job Description

Salesforce System Administrator - up to £50,000 based on experience plus excellent benefits package. Hybrid working - 3 days working in our modern office space in Leicester City Centre.

Key responsibilities:

  • Lead a team of Salesforce Administrators
  • Configure and design functionality and end-user support of the Salesforce platform
  • Configure and maintain custom objects, record types, fields, page layouts, validation rules, flows, approval processes, installed packages, etc. within
  • Support with change control and best practices with regards to system maintenance, configuration, development, testing, data integrity, etc.
  • Take on the role of technical lead in transformation projects, designing and delivering solutions as required by the project and set out by the project manager
  • Identify production risks and areas for improvement; prioritise, design and facilitate successful implementation and adoption of new processes.
  • Collaborate with Operational Excellence, Information Technology and other business stakeholders to drive high levels of data integrity and operational reliability of our standardized business analytics, tools and processes.
  • All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, Organisation-Wide Defaults (OWD), sharing rules.
  • Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports.
  • Understanding of basic triggers/Apex code knowledge.

Skills & Experience

  • Experienced in leading and managing a team
  • Strong Salesforce product knowledge and proven experience of Salesforce Administration hands-on experience across Sales Cloud and Service Cloud
  • Salesforce Administrator 201 certification achieved
  • Salesforce Advanced Administrator 211 certification achieved
  • Strong experience with Microsoft Office - Word, Excel, PowerPoint and Outlook
  • Experience with JIRA, Confluence for Agile Delivery

This position offers an exciting opportunity for a talented individual to contribute to our team's success. If you have a passion for Salesforce administration and possess the required technical skills, we encourage you to apply.

At PPL PRS, we champion the music we all love to make sure its creators and performers are fairly rewarded for their work. We are transforming music licensing in the UK with the launch of The Music Licence.