Care Coordinator

7 days ago


Canterbury, Kent, United Kingdom Canterbury Integrated Healthcare Full time

Job summary

Do you have experience of working in healthcare, have great organisation and patient facing skills? Are you able to demonstrate good IT skills including Excel, Word, and Outlook? You might even have experience using EMIS Web, Docman or Canva?

Come and join us in these exciting times developing integrated care and supporting GP practices across Canterbury.

You will be part of the Care Coordinator Team, you will need to have a flexible approach and adapt with the role as it evolves. You will have excellent communication and administrative skills to enable the collaboration needed to deliver services and support development at network level.

Here at Canterbury Integrated Healthcare our Care Coordinator Team are at the heart of some exciting projects, including our Prostate Cancer Text Message campaign, collaborative multi-disciplinary Pain Management Classes and Home Visiting and Care Home support.

If you are considering applying and want to chat informally about the role please do get in touch.

Once we have received an adequate number of applications we reserve the right to close the vacancy, so please ensure you apply promptly if you wish to be considered for this role.

Main duties of the job

Provide administrative support to the weekly MDT and other meetings Provide simple reception services alongside other aspects of the role, including checking patients in for appointments and answering basic queries Support delivery of QOF, incentive schemes, IIF and other quality or cost effectiveness initiatives Provide administrative support to the home visiting team, including coordinating visits, liaising with practices, patients, secondary care and community services Uploading the appointment books to EMIS web Liaising with practices to support in the delivery of the enhanced access contract Cover for the rest of the care coordinator team during periods of absence and increased workload, seasonal vaccine campaigns

About us

Canterbury Integrated Healthcare supports the 7 Canterbury practices and their PCNs covering a patient population of around 100,000 and we have worked together for many years.

The local care vision in East Kent is for localities to develop a model of care that enables people to live as independently as possible by delivering high quality, person centred care that integrates hospital, social care, community and voluntary services around primary care networks of GP practices.

The vision for Canterbury is for the two PCNs to work together to achieve excellent patient care through integrated pathways accessed close to home via local GP practices.

The Canterbury PCNs will achieve this by delivering primary care at scale, including:

Engagement from all practices within the City in the Integrated model of care Partnership working with other PCNs, NHS Trusts, community providers and the voluntary sector A comprehensive workforce strategy including engagement with the new medical school for Kent and Medway and the new Additional PCN roles.

We aim to work collaboratively with other healthcare providers and support organisations, to enable more patients to be treated in a primary care setting, closer to home.

Job description

Job responsibilities

TheCare Coordinator Team is primarily responsible for supporting the Canterbury PCNs in the collaborative delivery of services and supporting the care for cohorts of patients. The main focus of the role will be on coordinating the care of identified cohorts of patients and ensuring PCN services are delivered effectively. The Care Coordinatormight be required to liaise with patients and, if appropriate, their carers, before or after the patients consultation with a clinician or other healthcare professional. You might also be given a caseload of identified patients and be required to ensure that their changing needs are addressed by taking into account local priorities, health inequalities and/or population health management risk stratification.

The role includes:

Working closely with clinical leads and the wider Care Coordinator Team Liaising with health and care professionals practice teams, patients and carers Supporting collaborative working across Canterbury Clinical system searches & reports to identify cohorts of patients and effectiveness of their care Supporting the delivery of PCN services helping to establish and maintain effective systems and processes

The role will evolve and develop in line with emerging needs and priorities of services and the local system.

The role will be based mainly at our premises on Ethelbert Road. It will be necessary to have the ability to travel around Canterbury and the surrounding area, between practices and to be able to work remotely some of the time.

Person Specification

Skills

Essential

Good interpersonal and communication skills. Highly organised and excellent attention to detail. Time management and ability to prioritise workload. Good knowledge of Microsoft Office software. Ability to work autonomously.

Desirable

Knowledge of Emis Web clinical system. Proficient in Emis Web searches, templates and reports. Experience of data analysis and producing high standard reports.

Other requirements

Essential

Access to own transport and ability to travel across the locality on a regular basis. Flexibility to work outside of core hours when required. Ability to work remotely when required. Disclosure Barring Service (DBS) check.

Qualifications

Essential

A good standard of education with good literacy and numeracy skills. Commitment to maintain mandatory and role specific training.

Personal Qualities

Essential

Flexible approach to the evolving nature of the role. Ability to work collaboratively in a team. Interest in supporting cohorts of patients. Ability to use own initiative. Ability to sometimes work under pressure to meet deadlines.

Experience

Desirable

Experience working in Primary Care. Experience working with patients.
  • Care Coordinator

    6 days ago


    Canterbury, Kent, United Kingdom Canterbury Integrated Healthcare Full time

    TheCare Coordinator Team is primarily responsible for supporting the Canterbury PCNs in the collaborative delivery of services and supporting the care for cohorts of patients. The main focus of the role will be on coordinating the care of identified cohorts of patients and ensuring PCN services are delivered effectively. The Care Coordinatormight be required...


  • Canterbury, Kent, United Kingdom Canterbury Integrated Healthcare Full time

    The Care coordinator is primarily responsible for supporting the PCN team in the collaborative delivery of services and support, based mostly at our premises at Ethelbert Road Surgery. The focus of the role will be on co-ordinating care for patients with suspected or diagnosed cancer as well as cancer screening services, however, as the role evolves it could...


  • Canterbury, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

    Are you an experienced user of medical devices? Are you passionate about governance and patient safety?We have a vacancy for a Medical Devices Coordinator, who will liaise with clinical staff on matters surrounding the life-cycle of medical devices, including specification and procurement, user training, safety alerts, and risk management.You will need to be...

  • Tia Coordinator

    7 days ago


    Canterbury, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

    Do you have what it takes to coordinate a patient pathway? Are you organised with good communication skills? Do you enjoy working in a busy but rewarding role?An exciting opportunity has arisen to join the rapid access TIA (Transient Ischaemic Attack) Services across East Kent. We are looking for a reliable and enthusiastic person with a high standard of...


  • Canterbury, Kent, United Kingdom Kent and Medway NHS and Social Care Partnership Trust Full time

    This new role is an 18 month fixed term contract that will support and provide the EDI team and Health and Wellbeing Lead with all aspects of event/conference planning including internal and external events, provide support to the EDI staff networks as well as providing administration duties to EDI team and HWB lead.The EDI and HWB Administration Coordinator...


  • Canterbury, Kent, United Kingdom New Zealand Frost Fans Limited Full time

    Administrative Assistants (Administration & Office Support) We currently have an exciting opportunity for an administrator with a passion for customer experience to help us deliver our residential maintenance, on a fixed term basis for eight months. As our new customer coordinator you will be responsible for the coordination of work orders. You will be...

  • Registered Nurse

    6 days ago


    Canterbury, Kent, United Kingdom Silverwing care LTD Full time

    Registered Nurse – Canterbury, Kent - £ £22.50phJOB DESCRIPTION:Our client, a well-established nursing home in Canterbury is actively seeking a dedicated Staff Nurse to join their compassionate team in delivering exceptional nursing care to elderly residents. Registered Nurse Adult RGN or Mental Health RMN Competitive £21.00 hourly rate, negotiable...


  • Canterbury, Kent, United Kingdom Age UK Canterbury Full time

    We have an excellent opportunity for a colleague to join our team in Canterbury.Job Purpose:Provide a single point of access approach in times of need in order to provide consistency of support throughout the dementia journey.To provide timely and accurate information and effective support to people diagnosed with dementia, (or have suspected dementia) their...


  • Canterbury, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

    An exciting opportunity has a risen for a Lung Cancer MDM coordinator to join a dynamic team. Ideally you will have experience of working unsupervised and you will possess sound interpersonal skills including excellent communication, clerical, customer service and organisational skills.Thank You.You will possess sound interpersonal skills including excellent...

  • Events Coordinator

    6 days ago


    Canterbury, Kent, United Kingdom Pilgrims Hospices Full time

    Pilgrims Hospices are looking for an Events Coordinator to oversee the delivery and operation of Pilgrims' extensive events portfolio; it's digital innovations and creative fundraising products, with a specialist focus on logistics and operations. The department covers; Hospice-wide events, 20+ challenge events per annuum, plus virtual and digital solutions;...


  • Canterbury, Kent, United Kingdom Age UK Canterbury Full time

    Purpose of the JobThis is an innovative role which forms part of the charity's Integrated Care Team which is being developed to improve the coordination and quality of personalised care interventions and health outcomes for individuals, their carers and families. The service offers up to a maximum of 12 weeks' intensive, free support to those that need help...


  • Canterbury, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

    An exciting opportunity has arisen at the Kent and Canterbury Hospital for a Patient Pathway Coordinator/ Medical Secretary post within the Stroke department at East Kent Hospitals. This post is for 37.5 hours a week.Previous NHS experience desirable.Proactively co-ordinate patients through their treatment pathway ensuring a smooth process and compliance to...


  • Canterbury, Kent, United Kingdom New Zealand Government Full time

    Operating Theatre Coordinator at Te Whatu Ora - Health New Zealand South Canterbury, Timaru Hospital OperatingTheatre Co-ordinator Timaru Hospital Permanent, Full time, 80 Hours per fortnight, WeekdayOffice Hours Life is a collection of small moments: meaningfulmoments, challenging moments, moments to remember. At Te Whatu Ora SouthCanterbury, we want to...


  • Canterbury, Kent, United Kingdom Kent & Medway NHS & Social Care Partnership Trust Full time

    The Community Rehabilitation Service provides a flexible range of mental health interventions to help clients complex mental health needs to manage their mental health more effectively and remain in their own homes. The team works in close partnership with Social Care and housing providers to ensure each client has the necessary resources available to...

  • Clinic Coordinator

    7 days ago


    Canterbury, Kent, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    If you are a caring, organised and flexible team player, have good literacy, numeracy and excellent keyboard skills you could be just the person we are looking forYou will have previous office experience and be committed to delivering a high standard of service to our oncology patients. This post will concentrate on the aspects of ensuring that patient notes...

  • Carers Lead Acute

    7 days ago


    Canterbury, Kent, United Kingdom Kent and Medway NHS and Social Care Partnership Trust Full time

    We are looking for a committed & compassionate person to take on our new Carers Lead role our wards in Canterbury & Thanet. You will need to demonstrate a good awareness of Carers issues and needs, the ability to engage positively with people and a passion for giving Carers a voice.We offer flexibility within this role of hybrid working and full or part time...


  • Canterbury, Kent, United Kingdom Age UK Canterbury Full time

    We have an excellent opportunity for a colleague to join our team at Age UK Canterbury. The role covers the Faversham area, the base is at our centre in Canterbury.The role substantially will be to provide timely and accurate information and effective support to people living with dementia, their carers and family. The post-holder will work closely with the...

  • Pharmacy Technician

    7 days ago


    Canterbury, Kent, United Kingdom Kent & Medway NHS & Social Care Partnership Trust Full time

    We are looking for an enthusiastic, motivated and committed Pharmacy Technician to provide and develop the clinical pharmacy service within Kent and Medway NHS and Social Care Partnership Trust. If you're looking for an innovative clinical role, that is at the forefront of delivering patient-tailored care within the inpatient and community services, with...

  • Pharmacy Technician

    6 days ago


    Canterbury, Kent, United Kingdom Kent & Medway NHS & Social Care Partnership Trust Full time

    Job summary We are looking for an enthusiastic, motivated and committed Pharmacy Technician to provide and develop the clinical pharmacy service within Kent and Medway NHS and Social Care Partnership Trust. If you're looking for an innovative clinical role, that is at the forefront of delivering patient-tailored care within the inpatient and community...


  • Canterbury, Kent, United Kingdom Northgate Medical Practice Full time

    JOB TITLE: RECEPTIONIST/SWITCHBOARD OPERATOR REPORTS TO:Senior Receptionist/Admin CoordinatorACCOUNTABLE TO:Personnel Manager Job Summary: To provide a high quality, professional reception and administrative service to patients, doctors, colleagues, health service professionals and others. To work constantly with a continual focus that always puts the...