Property Administrator

1 week ago


Worcester, Worcestershire, United Kingdom ludlowthompson Full time

Job description


This is a fantastic role if you are looking to build a career within property and have excellent customer service and administration skills and we have both part time and full time opportunities.

We offer a career based on great training, future developmentand progression. Duties are varied but your main purpose is to deliver high quality residential property management services.

The Company
ludlowthompson, an independent market leading London Lettings and Estate Agent with our central office based in Worcester.

We score very highly on the UK's 'All agents' industry-leading customer review site, and regularly receive 5 star reviews on our GoogleReview Audit.

We invest thousands of pounds each year in training, demonstrated by our Investors in People Gold accreditation.

The Role
The Property Administrator will assist the Property Management team with the following:

  • First line in taking telephone calls, taking ownership of the issues arising from the calls including deposit and utility queries
  • Develop and maintain relationships with clients
  • Update the client database with concise and accurate notes
  • Liaise with tenants and property managers to arrange minor repairs with contractors
  • Credit control
  • Tenancy variations
  • Relets and renewals
  • Process requests to terminate tenancies and check tenancy agreements
  • Administration experience
  • High attention to detail
  • Enjoy working within a team
  • Excellent interpersonal and communication skills (written and verbal)
  • Enjoy taking ownership of your work
  • Able to cope under pressure and multitask ensuring that workload is prioritised
  • Experience in dealing with complaints and great problemsolving skills

The Benefits
ludlowthompson encourage a great working environment and strive for a like-minded team, following the company ethos 'Max Performance, Max Communication, Max Trust' and encouraging a thriving environment with:

  • Competitive Salary
  • Bonus/Commission Scheme
  • Strong Induction programme
  • NEST Pension
  • Quarterly and Annual Awards & Recognition
  • Customer Service related recognition and reward
  • Length of Service Benefit
  • Birthday Benefit + voucher
  • Motivational working environment, IIP Gold Standard Accreditation
  • Great Team, with buddy & manager based training and support
  • Inhouse ARLA PropertyMark training, for industry recognised exams
  • NVQ training opportunities, and higher qualifications to suit personal development plan


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