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Property Transfer Administrator
4 months ago
**Job Advert**:
**Job Role**: Property Transfer Administrator
**Location**: Worcester
**Hours**:35 per week
- Business: Mainstay
As a Property Transfer Administrator you will contribute to our vision of being the **UKs favourite **property manager by:
- Being a part of all our residents’ journeys by helping our residents to move home or remortgage when coordinating conveyancing transactions
- Working collaboratively in a fast paced and dynamic team to support our residents and colleagues across the wider business.
- Using multiple systems and platforms to seek answers for our residents and their representatives
This role reports to a Property Transfer or Consents Team Leader.
**About You**
- Experience of working in a customer-facing role and are looking for your next role where you can utilise your high degree of organisation and excellent communication skills.
- Motivated to work to deadlines as part a team, whilst problem solving with a positive attitude.
- Attention to detail is important in conjunction with excellent spelling, punctuation and grammar.
- Able to work at pace using a computer without it affecting your accuracy.
- Be keen to learn new processes and happy to ask for support when needed.
- Multitasking does not phase you and you can adapt your task list each to match the business’ needs.
- Have an enthusiasm for learning the technicalities and details of processes
- Be Customer Centric and passionate about being able to effectively support customers with queries and complaints.
**Main Responsibilities**
- Use Microsoft Office proficiently, particularly Word, Outlook and Excel.
- Use multiple database systems to update records.
- Ensure that all requirements are obtained in full before moving a case onto the next stage.
- Complete tasks in order of priority to meet the needs and requirements of our customers.
- Work effectively as part of a team in person or using technology
- Liaise with different departments to ensure that up to date information is stored on our systems, provided to our customers and to their legal representatives.
- Have a clear understanding of, and work towards achieving the Department’s KPIs.
- With training, learn to prepare documents as part of the conveyancing process.
**Diversity**
**Ready to Apply?
