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Back of House- Operations Manager
3 months ago
Back of House Operations Manager - Luxury Residential - Riverside London - £45k + Bonus - Monday - Friday
As the Deliveries and Estate Operations Manager you will be responsible for the management of the logistics and the delivery operations of a large shared basement that services two main towers.
You will be managing a team of 12 which will include estate operatives,delivery persons and refuse/handy people.This brand new and high end development will comprise of luxury residential apartments and a busy hotel operation. You will work closely with the General Manager to ensure a high quality service is delivered and maintained.
This is an exciting project and youwill join the pre-opening team to assist in driving the strategy and vision of the development and delivering the highest level of guest experience.
As a senior manager on site you will also assist in the management of the security, housekeeping, Valet andconcierge teams.
Some of the duties to include:
- You will be responsible for the day-to-day recruitment and management of the estate and logistics team.
- Building trusted relationships and strong rapport with the residents and stakeholders
- Assisting the General Manager in the monthly reporting of SLA's & KPI's against the security contract for the development
- Display a thorough understanding of workplace facilities management and ensure these best practices are implemented
- Managing the residential and commercial deliveries strategy
- Working with the Head of Security to be responsible for the daytoday security provision and business continuity for the estate
- Undertake regular inspections of the estate, reporting and arranging for repairs as required
- Ensure that adequate provision is made for emergency and out of hours cover, especially in relation to security, maintenance, and cleaning
- Ensuring subcontractors deliveries comply with the established traffic management and logistic plan.
- Liaising with the team members to ensure unloading and loading operations are confined to the designated areas and loading bays and this is carried out in accordance with their RAMS
- Follow client and department health & safety and security policies and procedures to maintain a clean, safe, and secure environment
- To ensure COSHH is up to date and the team is trained on and monitor it is adhered too.
- Manage all audit processes to a high standard, ensuring 100% Health and Safety compliance throughout the development
- Encourage and motivate colleagues to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements
As you would expect, you will receive a competitive salary and also enjoy a generous benefits package which includes career development (paid for recognised qualifications) and you will be managing one of London's newest landmark locations.
How to Apply:
If you have any questions, then please contact Richard at the Search London office.
