Head of Residents First

2 weeks ago


London, Greater London, United Kingdom Harrow London Borough Council Full time

Following a review of the Place Directorate and the subsequent creation of a new leadership team, we are now seeking two Assistant Directors and a number of other senior Management roles to join us and lead our services.

We're looking for creative and collaborative leaders, passionate about delivering frontline services that touch the lives of every one of our 250,000 residents; contribute to shaping our local economy that is fairer and stronger and our ambitious regeneration programme to build more homes.

Reporting to the Director of Housing, you'll be responsible for resident satisfaction for the borough's tenants, leaseholders, freeholders and commercial lettings.

Increasing resident satisfaction and maximise income recovery from rents, leaseholder and service charges. Developing innovative tenancy management approaches for circa 4,800 multi-tenured housing types. Managing effective anti-social behaviour and community safety interventions to further improve community cohesion and ensure that residents feel safe.

This role calls for an experience housing professional; Midnight Sunday 9 th June 2024

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