Customer Service Specialist

2 weeks ago


Watford, Hertfordshire, United Kingdom Uponor Full time
What will you be doing?

  • Addressing and qualifying all enquiries to the business
  • Processing of customer enquiries via all channels regarding delivery time, availability, shipping information, invoices & payment differences, service & product claims and returns acceptance.
  • Process order acceptance (Quote to Order)
  • Qualifying and forwarding cases to the second line department for joint resolution
  • Followup of cases in terms of lead times
  • Communicating with external and internal customers in a positive, respectful manner
What will you need?

  • Experience in customer care, customer service
  • Good knowledge of Microsoft Word, Excel, Outlook
  • Knowledge of the ERP system Oracle and the CRM system Salesforce an advantage
  • Good knowledge of spoken and written English
  • Ability to work in a team, openmindedness.
  • Confident appearance and friendly interaction with customers

What will you get:

Salary:
£Competitive + Bonus

Benefits: 25 days holiday, upto 5% matching pension

Full-time - 40 Hours per week (We operate a 50/50 hybrid working policy)

Our people love working for Uponor UK, certified by the Great Place to Work.

  • Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    Think Specialist Recruitment are pleased to be working with a growing business based in Watford. We are looking for Customer Service Advisors to join their team for the next 3 months, but these positions could go permanent.We are looking for both full-time and part-time Customer Service Advisors who are immediately available for work to join the business to...


  • Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    Customer Service opportunity Start right away We are looking for Customer Service Advisors to join their team for the next 3 months, but these positions could go permanent.We are looking for Customer Service Advisors who are immediately available for work to join the business to help during their busier period.Their offices are located in Watford, have free...


  • Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    Do you want to work for an award winning organisation? Do you want to be part of a fantastic team culture? Would you like the chance to build a career?Salary - £25,000 plus fantastic benefits including 25 days holiday, company bonus and moreSome of the duties will include:Support the customer order process Provide a good level of customer service by...


  • Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time £29,000

    It's exciting times for this award winning organisation based in the Watford area Due to recent acquisition, they are now part of a global business and offering an amazing benefits package and opportunities for career growth and development. If you want to be part of a fantastic team and culture, are able to work from their Watford offices on a hybrid basis...


  • Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    Would you like to join a company nominated by Forbes as one of the top 500 companies in the World to work for? Do you want a to start a career in a company that really make a difference?We are looking for a Customer Service Advisor to join a Global award winning company based in Watford.The company offer a generous benefits package including 30 days of...


  • Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    Come work for an amazing organization! Are you experienced as a Team Leader? Do you have a passion for delivering top-notch customer service? Think Specialist Recruitment is excited to collaborate with a wonderful company located in the Watford area. This company is currently experiencing growth and has a thrilling opportunity for a Customer Service Team...


  • Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    We are looking for a Swedish Customer Service Advisor to join a fantastic company at their Head Office in Watford. The company are looking for someone who is fluent in Swedish to join their team.The company offer fantastic benefits which include working from anywhere in the world for 4 weeks a year, 30 days of annual leave PLUS bank holidays, private...


  • Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    We are looking for a Finnish Customer Service Advisor to join a multi-award winning company at their Head Office in Watford. The company are looking for someone who is fluent in Finnish to join their team.The company offer fantastic benefits which include working from anywhere in the world for 4 weeks a year, 30 days of annual leave PLUS bank holidays,...


  • Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    We are currently seeking a Finnish Customer Service Advisor to become part of a highly acclaimed company at their headquarters in Watford. This opportunity is ideal for individuals who are proficient in Finnish and eager to contribute to the team.The company provides remarkable perks such as the ability to work remotely from any location worldwide for up to...


  • Watford, Hertfordshire, United Kingdom GHRC Ltd ta Customer Talent Search Full time

    Finnish Speaking Customer Service Adviser Must be fluent/business fluent verbally and in writing in English and Finnish languageSalary £27,000 pa + annual bonus and great corporate benefitsHybrid - 2 days per week in office in Watford greater London (3 days WFH)Working for a large global brand offering real long term career prospects. Your role would be to...


  • Watford, Hertfordshire, United Kingdom Hays Specialist Recruitment Limited Full time

    Customer Service Advisor : Watford Based £26.5K per ann Full time/ Hybrid Hybrid after 4 weeks trainingCustomer Service Advisor : Watford Based 40-42K per annFull time/ Hybrid Hybrid after 4 weeks training, Two days working from home afterwards.Job Description:Customer Service Advisors to deliver the best possible outcomes at all times; ensuring they...


  • Watford, Hertfordshire, United Kingdom Hays Specialist Recruitment Limited Full time

    Customer Service Manager : Watford Based 40-42K per ann Full time/ Hybrid Hybrid after 4 weeks trainingCustomer Service Manager : Watford Based 40-42K per annFull time/ Hybrid Hybrid after 4 weeks training, Two days working from home afterwards.Looking for a team leader with 3 years experience looking for a new role.Job Description: Manage a team of Customer...


  • Watford, Hertfordshire, United Kingdom Hays Specialist Recruitment Limited Full time

    Provide high Quality customer service supporting both customer and operations team **The opportunity to work for a company with over 300,000 professionals, united by a passion for logistics.Your new roleProvide high Quality customer service supporting both customer and operations teamKey Accountabilities: Customer Relationship Reporting Planning team...


  • Watford, Hertfordshire, United Kingdom Stellar Select Limited Full time

    Job Title: Loan Servicing Specialist - BridgingLocation: WatfordSalary: Competitive and based on experience.Hours: Monday to Friday 9 am to 5.30 pmBenefits:Contributory Pension schemePrivate Medical HealthcareLife AssuranceDental PlanFree eye testsAnnual leave purchase schemeSocial eventsRefreshments25 days annual leave with bank and public holidays on...


  • Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    We are looking for a Swedish Speaking Customer Service Team Leader to join a multi-award winning company at their Head Office in Watford. This is a great opportunity for someone with previous Customer Service experience or senior experience to move into a business that offers fantastic training and progression opportunities. The company offer fantastic...


  • Watford, Hertfordshire, United Kingdom Enra Specialist Finance Full time

    The overall responsibility of the role is to assist the Servicing Department with all aspects of managing the servicing portfolio across all product lines.Responsible for daily interaction with customers, information gathering, identifying, and negotiating suitable payment plans, or alternative forbearance options to ensure we deliver successful solutions to...


  • Watford, Hertfordshire, United Kingdom TJX Europe Full time

    Variety and Challenge. Growth and Opportunity.In the retail business, we move fast. We're always adapting, evolving and innovating. And the fast pace brings variety and challenge, along with continued growth and opportunity.Job SummaryLead the delivery of innovation programmes in Customer Service. Partnering with internal and external resources (including...


  • Watford, Hertfordshire, United Kingdom Stellar Select Full time

    Job Title: Primary Servicing Specialist Location: WatfordSalary: Negotiable based on experienceHours: Monday to Friday 9 am to 5:30 pmBenefits:Contributory Pension schemePrivate Medical HealthcareLife AssuranceDental PlanFree eye testsAnnual leave purchase schemeSocial eventsRefreshments25 days annual leave with bank and public holidays on topPerk boxSuperb...


  • Watford, Hertfordshire, United Kingdom Stellar Select Limited Full time

    Job Title: Loan Servicing Specialist - Bridging Location: Watford Salary: Competitive and based on experience. Hours: Monday to Friday 9 am to 5.30 pm Benefits: Contributory Pension schemePrivate Medical HealthcareLife AssuranceDental PlanFree eye testsAnnual leave purchase schemeSocial eventsRefreshments25 days annual leave with bank and public holidays on...


  • Watford, Hertfordshire, United Kingdom Stellar Select Limited Full time

    Job Title: Primary Servicing Specialist Location: Watford Salary: Negotiable based on experience Hours: Monday to Friday 9 am to 5:30 pm Benefits: Contributory Pension schemePrivate Medical HealthcareLife AssuranceDental PlanFree eye testsAnnual leave purchase schemeSocial eventsRefreshments25 days annual leave with bank and public holidays on topPerk...