Primary Servicing Specialist

2 weeks ago


Watford, Hertfordshire, United Kingdom Stellar Select Full time

Job Title:
Primary Servicing Specialist

Location:
Watford

Salary:
Negotiable based on experience

Hours:
Monday to Friday 9 am to 5:30 pm

Benefits:
Contributory Pension scheme
Private Medical Healthcare
Life Assurance
Dental Plan
Free eye tests
Annual leave purchase scheme
Social events
Refreshments
25 days annual leave with bank and public holidays on top
Perk box

Superb development opportunitiesAbout our Client:


Our esteemed client is a distinguished specialist lender, renowned as one of Europe's most rapidly advancing leaders in property finance and specialised lending.

With a results-driven mindset, they consistently strive to exceed expectations and deliver outcomes that go above and beyond with the customer always in mind.

Demonstrating their commitment to fostering a vibrant work environment, they have made substantial investments in their office space, ensuring it serves as an optimal setting for their dedicated staff to not only work but also thrive.

They have a sun terrace with a pergola and seating, an atrium breakout space, a coffee point, 72 new cycle storage points and changing facilities.

This forward-thinking company has expanded its Learning and Development function. This expansion shows their dedication to enhancing the skill sets of their valued team members. The commitment to supporting their employees' educational pursuits is evident in their generous backing of CeMap study.
Beyond professional development, they actively promote a positive workspace by organising regular social events and embracing dress-down Fridays.

About the Role:
We have a new vacancy for an experienced Primary Servicing Specialist. The ideal candidate will have experience in primary or special servicing gained in the mortgage sector.

Responsibilities:
Dealing with all calls, post and emails effectively and within agreed SLAs.
Checking of new account uploads.
Submitting BACS files and actioning any unpaid direct debits or payments.
Dealing with all cash allocations to ensure funds are applied to the appropriate account. This will include checking the company bank account(s).
Dealing with all Servicing team Banking including Cash/Card Allocation, Redemption, Part Settlements etc.
Scanning Title updates to files.
Actioning and applying all redemption and capital reduction funds to loans to redemption/completion.
Actioning all Deed of Postponement, and Easement requests to completion.
Ensuing all Printing is undertaken and sent within agreed SLAs.
Dealing with E-DS1 Upload, Payment Holiday Overpayments Exit & Refunds - Credit Arrears Report.
Dealing with Solicitors Missing Title Registrations.
Dealing with Cash/Redemption allocation last working day of the month which may go beyond the time of 1730.
Dealing with CRA Return (CAIS).

Checking and Actioning any Accounts in Credit at month end (From the Daily Arrears report) and updating the Senior Servicing Manager on any cases.

Actioning the Monthly Consolidation Refunds from Finance.
Adhering to the Invoice Process to check and pass for payment of any invoices. (subject to mandate).
Dealing with any Exceptions between Phoebus and Fusion.
Actioning any B of E Base Rate Changes & Complaints.
Assisting the team with any Phoebus or system(s) Testing.
Assisting the Senior Servicing Manager & Head of Group Servicing to ensure the effective operation of the Servicing Team.
Taking Calls from customer and third parties to assist in the administration of their loans and any queries they may haveExperience required:
Primary servicing or special servicing experience will be essential
Attention to detail

Great communication skillsTrusting Stellar Select:
At Stellar Select, our commitment goes beyond recruitment; it's about crafting experiences that elevate your career journey.

We take pride in delivering excellent services to our candidates and always going the extra mile to ensure your success.

Our foundation is built on openness and transparency. We believe in clear communication with everyone we work with, fostering an environment of trust, honesty and fairness.
Embark on your career journey with confidence, knowing that our services are designed with your success in mind.

Here's what our complimentary service includes:

Expert Consultants:
We are your allies, dedicated to understanding your goals and guiding you toward success.

Industry Expertise:

Benefit from our in-depth knowledge of the industry, providing you with insights that set you apart in your career.

1-2-1

Experience Discussion:
Your experiences matter. Engage in personalised discussions about your journey and how it aligns with the job role.

Interview Preparation:
Step into interviews with confidence. We provide thorough preparation to ensure you shine in every interaction.

Negotiation of Job Offers:
We'll manage the negotiations on your behalf, aiming for offers that align with your expectations.

Recruitment Process Updates:
No more uncertainty. We keep you in the loop with regular updates on your recruitment process.

Matching to Other Roles:
Your journey doesn't end with one opportunity. We explore matches to other roles based on your experience and interests.

Referral Programs:
Spread the word and be rewarded.
For more information regarding the role of Primary Servicing Specialist please contact us
Stellar Select is acting as an employment agency and is a corporate member of the REC

  • Watford, Hertfordshire, United Kingdom Stellar Select Limited Full time

    Job Title: Primary Servicing Specialist Location: Watford Salary: Negotiable based on experience Hours: Monday to Friday 9 am to 5:30 pm Benefits: Contributory Pension schemePrivate Medical HealthcareLife AssuranceDental PlanFree eye testsAnnual leave purchase schemeSocial eventsRefreshments25 days annual leave with bank and public holidays on topPerk...


  • Watford, Hertfordshire, United Kingdom Stellar Select Limited Full time

    Job Title: Loan Servicing Specialist - BridgingLocation: WatfordSalary: Competitive and based on experience.Hours: Monday to Friday 9 am to 5.30 pmBenefits:Contributory Pension schemePrivate Medical HealthcareLife AssuranceDental PlanFree eye testsAnnual leave purchase schemeSocial eventsRefreshments25 days annual leave with bank and public holidays on...


  • Watford, Hertfordshire, United Kingdom Stellar Select Limited Full time

    Job Title: Loan Servicing Specialist - Bridging Location: Watford Salary: Competitive and based on experience. Hours: Monday to Friday 9 am to 5.30 pm Benefits: Contributory Pension schemePrivate Medical HealthcareLife AssuranceDental PlanFree eye testsAnnual leave purchase schemeSocial eventsRefreshments25 days annual leave with bank and public holidays on...


  • Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    Think Specialist Recruitment are pleased to be working with a growing business based in Watford. We are looking for Customer Service Advisors to join their team for the next 3 months, but these positions could go permanent.We are looking for both full-time and part-time Customer Service Advisors who are immediately available for work to join the business to...


  • Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    Customer Service opportunity Start right away We are looking for Customer Service Advisors to join their team for the next 3 months, but these positions could go permanent.We are looking for Customer Service Advisors who are immediately available for work to join the business to help during their busier period.Their offices are located in Watford, have free...


  • Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    Come work for an amazing organization! Are you experienced as a Team Leader? Do you have a passion for delivering top-notch customer service? Think Specialist Recruitment is excited to collaborate with a wonderful company located in the Watford area. This company is currently experiencing growth and has a thrilling opportunity for a Customer Service Team...


  • Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    Would you like to join a company nominated by Forbes as one of the top 500 companies in the World to work for? Do you want a to start a career in a company that really make a difference?We are looking for a Customer Service Advisor to join a Global award winning company based in Watford.The company offer a generous benefits package including 30 days of...


  • Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    Do you want to work for an award winning organisation? Do you want to be part of a fantastic team culture? Would you like the chance to build a career?Salary - £25,000 plus fantastic benefits including 25 days holiday, company bonus and moreSome of the duties will include:Support the customer order process Provide a good level of customer service by...


  • Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time £29,000

    It's exciting times for this award winning organisation based in the Watford area Due to recent acquisition, they are now part of a global business and offering an amazing benefits package and opportunities for career growth and development. If you want to be part of a fantastic team and culture, are able to work from their Watford offices on a hybrid basis...


  • Watford, Hertfordshire, United Kingdom Enra Specialist Finance Full time

    Key PurposeAs an Investor Services Manager, you will be responsible for managing Investor Relationships and funding bridging opportunities from our bank of HNW investors. The role is varied, primarily focused on servicing updates, funding loans, managing new and existinginvestors and providing support to the Finance Department, Lending Underwriters and to...

  • Primary Teacher

    2 weeks ago


    Watford, Hertfordshire, United Kingdom Moore Teachers Ltd Full time

    Passionate about primary teaching, but wanting more flexibility and better work-life balance?Do you live in Hertfordshire, Watford or surrounding areas?Then teaching on a supply basis could be for you...Who we are: HFL Education recommended agency The only specialist primary education business working just with primary schools in Essex and Hertfordshire A...

  • Associate Specialist

    2 weeks ago


    Watford, Hertfordshire, United Kingdom Spencer Clarke Group Full time

    Associate SpecialistWatfordPermanentPrivate£90k per annumAs an Associate Specialist in Psychiatry, you will conduct clinical assessments, review treatment plans, and evaluate patient progress within our facility. Your primary focus will encompass physical health, nutrition, fluid intake, and risk management across our wards. Working closely with the ward...


  • Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    We are looking for a Swedish Customer Service Advisor to join a fantastic company at their Head Office in Watford. The company are looking for someone who is fluent in Swedish to join their team.The company offer fantastic benefits which include working from anywhere in the world for 4 weeks a year, 30 days of annual leave PLUS bank holidays, private...


  • Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    We are looking for a Finnish Customer Service Advisor to join a multi-award winning company at their Head Office in Watford. The company are looking for someone who is fluent in Finnish to join their team.The company offer fantastic benefits which include working from anywhere in the world for 4 weeks a year, 30 days of annual leave PLUS bank holidays,...


  • Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    We are currently seeking a Finnish Customer Service Advisor to become part of a highly acclaimed company at their headquarters in Watford. This opportunity is ideal for individuals who are proficient in Finnish and eager to contribute to the team.The company provides remarkable perks such as the ability to work remotely from any location worldwide for up to...

  • Primary Teacher

    2 weeks ago


    Watford, Hertfordshire, United Kingdom GSL Education - Watford Full time

    Role: Primary TeacherLocation: WatfordStart Date: As soon as possibleSalary: £120 – £220 per dayExciting Opportunity for Primary Teachers in WatfordGSL Education are currently seeking a number of highly motivated and dedicated Qualified Primary Teachers with experience in both Key Stage 1 (KS1) and Key Stage 2 (KS2) education to join our client schools...


  • Watford, Hertfordshire, United Kingdom Enra Specialist Finance Full time

    The overall responsibility of the role is to assist the Servicing Department with all aspects of managing the servicing portfolio across all product lines.Responsible for daily interaction with customers, information gathering, identifying, and negotiating suitable payment plans, or alternative forbearance options to ensure we deliver successful solutions to...


  • Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    Job Title: Junior Accountant Support Role Company: Think Accountancy & Finance Are you an individual with Accountancy Practice experience looking for an opportunity to advance in your career? Think Accountancy & Finance is collaborating with an outstanding client to offer a compelling opportunity to a Junior Accountant with 1-3 years of practice experience....


  • Watford, Hertfordshire, United Kingdom Taylor Higson Full time

    Technical Service Specialist – MFD Print Equipment Up to £45,000 based on experience + package Home + Field based We're working with a global name within print and imaging to assist them in their search for a Technical Service Specialist to join a new area of the business within MFD print equipment. With the role being multi-faceted each day will be...


  • Watford, Hertfordshire, United Kingdom Hertfordshire Partnership University NHS Foundation Trust Full time

    We are looking for a Specialty Doctor in the Perinatal Team. Hertfordshire Community Perinatal Team is a specialist multi-disciplinary team that supports women who are experiencing, or are at high risk of experiencing, moderate to severe mental health difficulties when they are pregnant and after having their baby. Our aim is to help women stay as well as...