Restaurant Supervisor

2 weeks ago

Kelso, Scottish Borders, United Kingdom Hospo Talent Full time
Hospo are looking for an enthusiastic and experienced Restaurant Supervisor to join a wonderful 5 Star Hotel in Kelso. This is a full-time, permanent position. Accommodation is available to rent.
The Restaurant Supervisor will support the Restaurant Manager with the day-to-day running

of the F&B operation, ensure the smooth delivery of services and create an exceptional and memorable food and beverage experience for our guests.


Key Responsibilities:

To work as part of a team, supporting and helping each other with developing and operating all aspects of the business.

You will assist with leading and inspiring the restaurant team to exceed in their roles, through guidance, training and setting an example.

You will deliver a memorable food and beverage experience for our guests, assisting them with menu choices in an informative and enthusiastic way.


Maintain sufficient manning for each shift, reviewing regularly during peak occupancy
levels.

You will maintain consistent and effective communication with all departments to
ensure the smooth running of the restaurant service.

Be confident in and control cash handling and cash up procedures in line with policies
and procedure, ensuring that any queries are rectified with accounts in a timely manner.

You will actively manage on the floor while building a rapport with colleagues and guests.
* Knowledge & Capabilities:
You are enthusiastic and have a positive personality with the ability to build genuine and trusting relationships.

You have a passion for and understanding of 5-star hospitality and delivering
exceptional guest service.

You have strong organisational and leadership qualities.

You have excellent communication skills, both verbal and written with the ability to
communicate effectively with people at all levels.

You can work well under pressure in a fast paced and changing environment.

Experience/Qualifications:
Minimum of 2-years' experience in Food & Beverage or the hospitality industry

Previous experience in a supervisory role.

Experience, knowledge and understanding in the luxury hospitality industry.

Employee Benefits:

  • 30 days paid holiday after 1 year of service
  • Tips

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