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Restaurant Supervisor
4 months ago
Hospo are looking for an enthusiastic and experienced Restaurant Supervisor to join a wonderful 5 Star Hotel in Kelso. This is a full-time, permanent position. Accommodation is available to rent. The Restaurant Supervisor will support the Restaurant Manager with the day-to-day running of the F&B operation, ensure the smooth delivery of services and create an exceptional and memorable food and beverage experience for our guests. Key Responsibilities: * To work as part of a team, supporting and helping each other with developing and operating all aspects of the business. * You will assist with leading and inspiring the restaurant team to exceed in their roles, through guidance, training and setting an example. * You will deliver a memorable food and beverage experience for our guests, assisting them with menu choices in an informative and enthusiastic way. * Maintain sufficient manning for each shift, reviewing regularly during peak occupancy levels.. * You will maintain consistent and effective communication with all departments to ensure the smooth running of the restaurant service. * Be confident in and control cash handling and cash up procedures in line with policies and procedure, ensuring that any queries are rectified with accounts in a timely manner. * You will actively manage on the floor while building a rapport with colleagues and guests. * Knowledge & Capabilities: * You are enthusiastic and have a positive personality with the ability to build genuine and trusting relationships. * You have a passion for and understanding of 5-star hospitality and delivering exceptional guest service. * You have strong organisational and leadership qualities. * You have excellent communication skills, both verbal and written with the ability to communicate effectively with people at all levels. * You can work well under pressure in a fast paced and changing environment. Experience/Qualifications: * Minimum of 2-years’ experience in Food & Beverage or the hospitality industry * Previous experience in a supervisory role. * Experience, knowledge and understanding in the luxury hospitality industry. Employee Benefits:
- 30 days paid holiday after 1 year of service
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