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Customer Service Advisor

3 months ago

Basingstoke, Hampshire, United Kingdom Momentum Security Recruitment Full time

Customer Service Advisor

Location:
Hybrid working. 3 days a week in the Basingstoke office and two days home working.

Salary:
£10.97

Role:
Temporary / Full Time

Hours: 9am - 5:30pm (Monday to Friday hours per week.

  • Do you thrive in a busy and varied customer focused role?_
This is a rewarding role in a supportive and quality focused office environment. You will play a key role in providing a pro-active customer focused service to customers and clients. You should have a polite and friendly telephone manner with good IT and administration skills.

Applicants should meet the following criteria:

  • Strong customer service skills
  • Happy working in a busy role where you will be making calls throughout the day


 Good IT Skills
  • Word, Excel etc.
  • A team player
  • Happy working from the company office in Basingstoke 3 days a week.

Key duties & Responsibilities:

  • General office administration
  • Provide a highlevel of customer service at all times
  • Undertake all relevant training when required
  • Record accurate notes of all work completed on the company database
  • Take part in daily and weekly team meetings
  • Resolve compliance difficulties as they arise

Job Types:
Full-time, Temporary contract

Salary:
From £10.97 per hour

Expected hours: 37.5 per week

Benefits:

  • Employee discount
  • Life insurance
  • Referral programme

Schedule:

  • Monday to Friday

Work Location:
In person