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Service Advisor
2 months ago
We are seeking a skilled Service Advisor to join our team at Inchcape Retail - Part of Group 1 Automotive. As a Service Advisor, you will be responsible for delivering exceptional customer experiences and providing expert advice on our range of automotive products and services.
Key Responsibilities:- Handle inbound and outbound telephone calls to existing customers, providing a high level of customer service and building relationships to retain business.
- Respond to customer email enquiries and quickly identify their needs to guide them towards the service or product that best meets their requirements.
- Be organized and self-motivated to ensure targets and deadlines are met, while up-selling additional brand products.
- Ability to provide first-class customer service with energy and enthusiasm.
- A passion for your role and the tasks you undertake.
- Effective multitasking skills, with the ability to use multiple systems at once.
- Attention to detail and a genuine desire to help people and the team.
Inchcape is a global automotive group that sells, services, and repairs the world's best-known car brands. We believe in creating outstanding and trusted experiences for our customers, partners, and people. If you share our mission and values, we encourage you to apply for this exciting opportunity.
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