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Business Services Administrator Apprenticeship
3 months ago
Are you a motivated individual who thrives on working as part of a team? Are you known as 'the organised one' in your friendship groups or among your colleagues? Would you enjoy supporting our company values and evolving processes? Are you open for a challenge? If so, we want to hear from you
You'll be joining an established environmental and engineering consultancy who put sustainability and resilience to climate change at the heart of our company strategy. With offices in nine countries around the world and across the UK and Ireland, we like to think we make a difference. We are independent and employee-owned allowing us the freedom to focus on innovation and our commitment to exceptional client service. Our workforce is central to our success, and we invest heavily in supporting staff development. We are great people to work for. Visit to find out more about what we do.
Your role
You will work as part of the Business Services Team providing support across the company. This will include the following:
Delivering a consistently high-quality service to all our colleagues at all levels of seniority to ensure the smooth and efficient running of the company.
Providing general administrative support across the company including supporting the business service areas of Legal, Finance, Human Resources, Health and Safety, Quality Assurance, and Communications.
Specifically, this includes:
Booking travel and accommodation
Booking and coordinating training sessions and activities
Maintaining and updating our internal systems
Keeping comprehensive and accurate records
Assisting with project management-related tasks including mini audits and financial maintenance (invoicing, forecasting etc)
Arranging meetings of different types and sizes - internal and external
Internal meeting support - minute taking and action follow up
The team member we're looking for
We're looking for a passionate, approachable person who gets a real buzz from helping others. You will need to gain a broad appreciation of the business and its operations quickly and will be making an impact from the day you start your journey with us.
You will be a motivated individual who works well independently and as part of a team.
You will have excellent organisational skills and will be able to communicate confidently with both internal and external clients in a helpful and professional manner.
You will be working towards a Business Administration Level 3 and will be expected to attend college fortnightly as part of the course.
Qualifications
At least 5 GCSEs with:
GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential
Essential attributes for the role
Accuracy and good attention to detail
Strong written and verbal communication skills
Excellent organisational skills and the ability to work to, and sometimes implement own, processes
The ability to quickly learn and adapt to company procedures and systems
Some experience of MS Office, with excellent skills in Excel and Word
Good numeracy skills
Excellent interpersonal skills - to deal with staff, suppliers and clients
Excellent time management and multi-tasking skills, with the ability to manage a variety of tasks and expectations of colleagues, communicate progress and raise questions where appropriate
Adaptability - to deal constructively with challenges and to look for the best solution to meet changing priorities and objectives
Location and contact
JBA supports hybrid working which provides for greater flexibility with the way that we work.
Full-time working allowing time out to attend college. The role will be located in our modern, eco-friendly offices at Broughton Park, near Skipton, North Yorkshire. This unique work setting sits on the boundary of the Yorkshire Dales National Park and offers easy access to stunning countryside. Skipton is a bustling market town with great schools, services and leisure facilities, and is within easy reach of Leeds, Bradford, Manchester and the Lake District. Find out more at
