Current jobs related to 3rd Line Application Support Analyst - London, Greater London - Paragon Alpha - Hedge Fund Talent Business

  • 3rd Line IT Support Specialist

    3 weeks ago

    London, Greater London, United Kingdom Directions Recruitment Specialists Full time

    Job Title:3rd Line IT Support SpecialistDirections Recruitment Specialists is seeking a highly skilled and experienced 3rd Line IT Support Specialist to join our team.Key Responsibilities:Provide advanced technical support and troubleshooting services to our clients and staff.Manage and resolve complex IT issues, including hardware, software, and network...

  • Application Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Client Server Full time

    About the RoleWe are seeking an experienced Application Support Analyst to join our team at Client Server. As an Application Support Analyst, you will play a critical role in providing technical support and maintenance for our proprietary trading systems built with C#.Net.Key ResponsibilitiesProvide 3rd line support for our trading systems, collaborating...

  • Application Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Client Server Full time

    About the RoleWe are seeking an experienced Application Support Analyst to join our team at Client Server. As an Application Support Analyst, you will play a critical role in providing technical support and maintenance for our proprietary trading systems built with C#.Net.Key ResponsibilitiesProvide 3rd line support for our trading systems, collaborating...

  • 3rd Line IT Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Directions Recruitment Specialists Full time

    Job Title:3rd Line IT Support SpecialistWembley office basedDepartment / Contract no.ITMain Purpose of the role:Support the Head of IT in providing a full IT Support service to the organisation.Reporting to:Head of ITKey Relationships:All Directors, Procurement Manager, Facilities/Office Manager, all external IT suppliers and external support providers.Role...

  • 3rd Line IT Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Directions Recruitment Specialists Full time

    Job Title:3rd Line IT Support SpecialistWembley office basedDepartment / Contract no.ITMain Purpose of the role:Support the Head of IT in providing a full IT Support service to the organisation.Reporting to:Head of ITKey Relationships:All Directors, Procurement Manager, Facilities/Office Manager, all external IT suppliers and external support providers.Role...

  • Application Support Specialist

    1 week ago

    London, Greater London, United Kingdom Client Server Full time

    Job Title: Application Support AnalystJob Summary:We are seeking an experienced Application Support Analyst to join our team in London. As an Application Support Analyst, you will be responsible for providing technical support to our proprietary trading systems built with C#.Net.About the Role:Support the front office order management and decision-making...

  • Application Support Specialist

    1 week ago

    London, Greater London, United Kingdom Client Server Full time

    Job Title: Application Support AnalystJob Summary:We are seeking an experienced Application Support Analyst to join our team in London. As an Application Support Analyst, you will be responsible for providing technical support to our proprietary trading systems built with C#.Net.About the Role:Support the front office order management and decision-making...

  • 3rd Line IT Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Directions Recruitment Specialists Full time

    Job Title:3rd Line IT Support SpecialistLocation:Directions Recruitment SpecialistsJob Summary:We are seeking a highly skilled and experienced 3rd Line IT Support Specialist to join our team at Directions Recruitment Specialists. As a key member of our IT department, you will be responsible for providing technical support and excellent customer service to...

  • 3rd Line IT Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Directions Recruitment Specialists Full time

    Job Title:3rd Line IT Support SpecialistLocation:Directions Recruitment SpecialistsJob Summary:We are seeking a highly skilled and experienced 3rd Line IT Support Specialist to join our team at Directions Recruitment Specialists. As a key member of our IT department, you will be responsible for providing technical support and excellent customer service to...

  • Application Support Specialist

    1 week ago

    London, Greater London, United Kingdom Onyx-Conseil Full time

    Job DescriptionApplication Support AnalystAs a key member of the Onyx-Conseil team, the Application Support Analyst will play a critical role in ensuring the smooth operation of our application portfolio. Reporting to the IT Service Delivery Manager, this position will be responsible for providing day-to-day operational support, leveraging effective...

  • Application Support Specialist

    1 week ago

    London, Greater London, United Kingdom Onyx-Conseil Full time

    Job DescriptionApplication Support AnalystAs a key member of the Onyx-Conseil team, the Application Support Analyst will play a critical role in ensuring the smooth operation of our application portfolio. Reporting to the IT Service Delivery Manager, this position will be responsible for providing day-to-day operational support, leveraging effective...

  • Application Support Specialist SQL

    6 days ago

    London, Greater London, United Kingdom Client Server Ltd. Full time

    About the RoleWe are seeking a skilled Application Support Analyst to join our team in London. As an Application Support Analyst, you will be responsible for providing technical support for our proprietary trading systems built with C#.Net.Key ResponsibilitiesSupport the front office order management and decision-making tools, as well as back office trade...

  • Application Support Specialist SQL

    6 days ago

    London, Greater London, United Kingdom Client Server Ltd. Full time

    About the RoleWe are seeking a skilled Application Support Analyst to join our team in London. As an Application Support Analyst, you will be responsible for providing technical support for our proprietary trading systems built with C#.Net.Key ResponsibilitiesSupport the front office order management and decision-making tools, as well as back office trade...

  • Network Engineer

    3 weeks ago

    London, Greater London, United Kingdom DNA Recruit Full time

    Job Opportunity3rd Line Infrastructure Engineer - Contract PositionDNA Recruit is seeking a highly skilled Infrastructure Engineer with strong 3rd line administration expertise in O365, Azure, and hybrid infrastructures to join a IT Operations team on a contract basis. The role offers hybrid working and falls outside IR35.Key Skills and Experience:5+ years...

  • 3rd Line Infrastructure Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom E-Resourcing Full time

    Job Title: 3rd Line Infrastructure Support SpecialistAbout the Role:We are seeking a highly skilled 3rd Line Infrastructure Support Specialist to join our team at E-Resourcing. As a key member of our technical support team, you will be responsible for providing advanced technical support to our clients.Key Responsibilities:Infrastructure Support: Provide 3rd...

  • 3rd Line Infrastructure Support Specialist

    3 weeks ago

    London, Greater London, United Kingdom E-Resourcing Full time

    Job Title: 3rd Line Infrastructure Support SpecialistAbout the Role:We are seeking a highly skilled 3rd Line Infrastructure Support Specialist to join our team at E-Resourcing. As a key member of our technical support team, you will be responsible for providing advanced technical support to our clients.Key Responsibilities:Infrastructure Support: Provide 3rd...

  • Application Support Specialist

    1 day ago

    London, Greater London, United Kingdom Proactive Appointments Limited Full time

    Figaro Support AnalystProactive Appointments Limited is seeking an experienced Figaro Support Analyst to join their team on a permanent basis.About the RoleThis is a hybrid role with 2-3 days per week on-site, requiring the successful candidate to provide application support covering maintenance, administration, and 2nd/3rd line support functions.Key...

  • Application Support Specialist

    1 day ago

    London, Greater London, United Kingdom Proactive Appointments Limited Full time

    Figaro Support AnalystProactive Appointments Limited is seeking an experienced Figaro Support Analyst to join their team on a permanent basis.About the RoleThis is a hybrid role with 2-3 days per week on-site, requiring the successful candidate to provide application support covering maintenance, administration, and 2nd/3rd line support functions.Key...

  • Application Support Specialist

    4 days ago

    London, Greater London, United Kingdom N P Associates Full time

    Job Title: Application Support AnalystWe are seeking an experienced Application Support Analyst to join our team at N P Associates. As an Application Support Analyst, you will be responsible for providing technical support and troubleshooting for our financial trading, risk, and settlement systems.Key Responsibilities:Provide 2nd and 3rd line support for our...

  • Application Support Specialist

    4 days ago

    London, Greater London, United Kingdom N P Associates Full time

    Job Title: Application Support AnalystWe are seeking an experienced Application Support Analyst to join our team at N P Associates. As an Application Support Analyst, you will be responsible for providing technical support and troubleshooting for our financial trading, risk, and settlement systems.Key Responsibilities:Provide 2nd and 3rd line support for our...

3rd Line Application Support Analyst

3 months ago

London, Greater London, United Kingdom Paragon Alpha - Hedge Fund Talent Business Full time
Job Description Trading Application Support (FIC)

We are currently partnered with one of the world's leading global hedge funds who are looking for Trading Applications Support Analyst to join their team in London.

A candidate in this role interfaces with all EMEA based trading teams, Technology teams, External vendors, Risk Management, Operations, Brokers.

This firm are looking for a L1/L2 Trading Applications Support Analyst – FIC to provide trade support to all EMEA Trading Teams on the firm's proprietary and external trading applications.

You will be responsible for resolving client and application issues stemming from use of their trading platforms to executing trades across global markets.

The role will be focused on business support across fixed income products (FICC) Trading production support, Trade issue resolution, ad-hoc project, new user set ups and training and application Realtime monitoring.


Trade Support:
Level 1+ support for Fixed Income, Commodities and FX Trading systems - First call for all EMEA based trading groups
Fixed Income Algo Support – support proprietary platform for electronic and algo trading. This includes testing, capturing requirements, marketing & implementing the algos with PM teams.
Level 2 support – assist with automating processes to increase efficiency and streamline trade support
Document and create new knowledge base to provide the most effective solutions to trading issues
Manage communications with wide range of stakeholders (firm management, brokers, development teams, risk management)
Trading Platform Onboarding and Management:

Platform onboarding :
coordinate with vendors/internal application owner and tradefloor support to ensure trading platforms are correctly installed, configured, and tested

User onboarding :
responsible for the setup of new users, configuring accounts, product permissions, coordinate with risk for trading limits, coordinate test trades
Provide training to new users on various technology stack (Trading application, risk management platforms, APIs)
4+ years of experience in a Trade Support / Business Analyst role in a major financial institutions (sell side / buy side / trading firm)
~ Previous experience supporting fixed income & derivatives trading platform such as Bloomberg, TT, Tradeweb, BidFX, WebICE a plus
~ Exposure in multiple asset class (EQ Derivatives, Interest Rates derivatives, Equities Cash markets, Fixed Income, Credit) a definitive plus
~ Good understanding of Unix / Windows environments
~ knowledge of an object oriented programming language (Python, Java) and API concepts ( protocol, RestAPIs.) Intermediate SQL skills
~ Familiarity with middle and back office systems, risk management tools (Murex,openLink,Imagine.) and with Bloomberg or Reuters market data services a plus
~