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Application Support Specialist

2 months ago

London, Greater London, United Kingdom N P Associates Full time
Job Title: Application Support Analyst

We are seeking an experienced Application Support Analyst to join our team at N P Associates. As an Application Support Analyst, you will be responsible for providing technical support and troubleshooting for our financial trading, risk, and settlement systems.

Key Responsibilities:
  • Provide 2nd and 3rd line support for our financial trading, risk, and settlement systems
  • Troubleshoot complex technical issues and provide resolutions
  • Collaborate with cross-functional teams to resolve technical issues
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with industry trends and technologies
Requirements:
  • Strong technical skills in Windows, PowerShell, SQL, and scripting languages
  • Experience with database administration and troubleshooting
  • Knowledge of ITIL methodology and service management
  • Excellent communication and problem-solving skills
  • Ability to work well under pressure in a fast-paced environment
Desirable Skills:
  • Experience with Linux/Unix systems administration
  • Knowledge of ISV products and exchange connectivity
  • Experience with payment/settlement systems and FIX connectivity
  • Knowledge of market data and vendor management
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance