Application Support Specialist
1 week ago
Application Support Specialist
Viribus is seeking an experienced Application Support Specialist to join their established app support team. The successful candidate will provide 1st and 2nd line technical support for all Application related issues, ensuring the IT application architecture remains consistently available to all users.
Key Responsibilities:
- Provide technical support for business critical systems
- Identify, manage and implement application or process improvements
- Effectively manage and prioritise requests or incidents via helpdesk, mailbox, phone calls and walk-ups
- Support start of day processes and monitoring of the Dealing system
- Understand the business strategy and contribute to the overall goals of the business through software support and development
Requirements:
- Proven knowledge and experience using Microsoft SQL Server and Transact-SQL (T-SQL)
- Good working knowledge of Microsoft Excel, XML messaging and Windows Server / Desktop troubleshooting
- Good knowledge of industry recognised IT and Support practices and methodologies including ITIL
About Viribus:
Viribus is a highly successful and scaling financial services firm, at a really exciting time in their journey. They are looking for an experienced Application Support Specialist to join their team.
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