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General Administrator

3 months ago

Leeds, Leeds, United Kingdom Leeds Local Medical Committee Limited Full time

This is a fantastic opportunity to be part of an innovative, close-knit team delivering a range of Primary Care services for the population of Leeds.

As an integral part of the operational team, you will be providing administrative support to a number of dedicated workstreams.

The Administrative Coordinator will work alongside the Business and Operations Manager and Service Delivery Managers to contribute to the achievement of service objectives by improving administrative processes and services provided to our service users.

The post holder will be a key member of the operational team, playing an active part in the delivery of services.

Main duties of the job

MAIN DUTIES
Develop and maintain Standard Operating Procedures for all aspects of work.
Act as an initial point of contact for telephone and email queries; effectively responding to enquires and issues.

Be responsible for the day-to-day delivery of business and operational administration support for the work undertaken by the Operational Management Team.

Escalate risks or issues to the appropriate person e.g. Service Delivery Manager.
Participate and contribute to various service delivery meetings and complete actions within planned time.
Contribute to ongoing development and continuous improvement of services within the operational portfolio capabilities.
Take a proactive approach in providing day-to-day support to business operations.
Support the service delivery team by collecting service quality and performance data.

Provide efficient and effective administrative support to operational meetings, including the timely circulation of agendas, papers, action logs and accurate minute taking.

Works with team members and colleagues to continually improve the quality of services within the overall organisational governance frameworks and service objectives.

Works with team members and colleagues to identify, manage and minimise risks within the overall organisational risk management frameworks.

This includes understanding and applying knowledge of admin role in incident management.
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