![Simpson & Partners Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Technical Support
1 week ago
Simpson & Partners produces electric vehicle (EV) chargers inspired by the natural beauty of the area and by classic British design.
After working for years in the EV charging business, we started our own family-run business to make chargers that offer everythinga user would want.
We make products that set industry standards for design, user experience and build quality. Our decisions are influenced only by considering what is best for our products and for our customers. We are personally involved in every part ofthe business, from design to manufacturing.Responsibilities Include:
- Help with queries relating to firmware/communication/settings/fault finding/troubleshooting
- Full documentation of call details on the S&P Customer Management system
- Provide recommendations about new features and product improvements
- Ongoing development of product/industry/regulatory knowledge
- People skills and ability to manage customer expectations
- Follow RMA processes where appropriate
- Pre and postsales support
- Keep confidential records and financial information private and secure
- Develop a rapport with customers, demonstrating a friendly and helpful manner
- Foster a positive and pleasant working relationship with members of the team
- Familiarise yourself with current information about services and products available for customers to assist the development of the company's aftersales function
- Computer literate and ability to use CRM systems
- Share knowledge with colleagues
-
Customer Service Administrator
1 week ago
Malmesbury, Wiltshire, United Kingdom Reed Business Support Full timeOur client is looking for an enthusiastic Customer Service Administrator to join the Customer Service team providing first-line assistance and support to our customers, both individual and trade, from the UK and across the globe.Using a variety of systems you will be responsible for processing orders, retrieving relevant information to help answer queries as...
-
Technical Product Owner
1 week ago
Malmesbury, Wiltshire, United Kingdom Dyson Full timeSummary:Salary:CompetitiveTeam:Information TechnologyLocation:United Kingdom - Malmesbury OfficeTechnical Product Owner - PLMGroup ITMalmesburyAbout usAt Dyson, we demand the highest standard of performance from the technologies we engineer. Our people expect the same from the technology that supports them. We are a community that appreciates and advocates...
-
Technical Product Owner
1 week ago
Malmesbury, Wiltshire, United Kingdom Dyson GmbH Full timeAt Dyson, we demand the highest standard of performance from the technologies we engineer. Our people expect the same from the technology that supports them. We are a community that appreciates and advocates better engineering. A community of pioneers. In the same way that Dyson engineers' better technology to solve problems others ignore, Global IT...
-
Technical Product Owner
1 week ago
Malmesbury, Wiltshire, United Kingdom Dyson Full timeAbout us At Dyson, we demand the highest standard of performance from the technologies we engineer. Our people expect the same from the technology that supports them. We are a community that appreciates and advocates better engineering. A community of pioneers. In the same way that Dyson engineers' better technology to solve problems others ignore,...
-
Technical Product Owner
1 week ago
Malmesbury, Wiltshire, United Kingdom Dyson GmbH Full timeAt Dyson, we demand the highest standard of performance from the technologies we engineer. Our people expect the same from the technology that supports them. We are a community that appreciates and advocates better engineering. A community of pioneers. In the same way that Dyson engineers better technology to solve problems others ignore, Global IT...
-
On-site Deskside Support
1 week ago
Malmesbury, Wiltshire, United Kingdom Unisys Limited Full timeJob DescriptionBecome a part of our energetic team in the role of Desk-side Support at our client's location You will play a pivotal role in installing, troubleshooting, maintaining, and servicing a diverse range of computer-related products such as desktops, laptops, mobile devices, printers, networking devices, and critical...
-
On-site Deskside Support
1 week ago
Malmesbury, Wiltshire, United Kingdom Unisys Limited Full timeBecome a part of our energetic team in the role of Desk-side Support at our client's location You will play a pivotal role in installing, troubleshooting, maintaining, and servicing a diverse range of computer-related products such as desktops, laptops, mobile devices, printers, networking devices, and critical software.Find out more about the daily tasks,...
-
Customer Service Executive
1 week ago
Malmesbury, Wiltshire, United Kingdom Siamo Recruitment a division of Siamo Group Full timeWe here at Siamo Recruitment are working with a leading SME, thriving within the energy industry looking to onboard a passionate and developing Customer Service Executive. With a growing customer base our client is looking for a hard working an personable talent to thrive within a small business, understanding their customer needs and delivering...
-
On-site Deskside Support
1 week ago
Malmesbury, Wiltshire, United Kingdom Unisys Full timeJob Description We Believe in Better**We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision.Our associates are at the forefront of everything we do, driving our clients' successes while giving...
-
Customer Care Manager
1 week ago
Malmesbury, Wiltshire, United Kingdom Persimmon Homes Full timeJob Description From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We're Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local...
-
Customer Care Manager
1 week ago
Malmesbury, Wiltshire, United Kingdom Persimmon Homes Full timeFrom the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential.We're Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities across...
-
Customer Service Advisor
3 weeks ago
Malmesbury, Wiltshire, United Kingdom Juice Recruitment Ltd Full timeAre you looking to join a forward-thinking business that are industry experts? Do you take pride in delivering excellent customer service and looking for a new challenge? Juice is thrilled to be working with a consultancy in Malmesbury, as they looking for a Customer Service Advisor, to join their successful team. Reporting to the Head of Operations and...
-
Customer Service Advisor
1 week ago
Malmesbury, Wiltshire, United Kingdom Juice Recruitment Ltd Full timeAre you looking to join a forward-thinking business that are industry experts? Do you take pride in delivering excellent customer service and looking for a new challenge? Juice is thrilled to be working with a consultancy in Malmesbury, as they looking for a Customer Service Advisor, to join their successful team. Reporting to the Head of Operations and...
-
Customer Care Manager
1 week ago
Malmesbury, Wiltshire, United Kingdom Persimmon Homes Full timeFrom the dedication we invest in our properties, to the confidence we instill in supporting exceptional careers, a position at Persimmon acts as a launchpad for Creating Your Future. Uncover fresh possibilities to develop, acquire new expertise and unleash your potential.Boost your chances of landing an interview by reviewing the following summary of this...
-
Administrator (Customer Care)
1 week ago
Malmesbury, Wiltshire, United Kingdom Persimmon Homes Full timeFrom the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential.We're Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities across...
-
Customer Care Supervisor
1 week ago
Malmesbury, Wiltshire, United Kingdom Outdoor and Cycle Concepts Ltd Full timeSearching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK's largest outdoor retailers as our Customer Care Supervisor.As part of the Outdoor and Cycle Concepts group, _Cotswold Outdoor _is joined by _Snow + Rock _and _Runners Need _to support outdoor enthusiasts by providing excellent customer...
-
Specifications Technologist
1 week ago
Malmesbury, Wiltshire, United Kingdom Manucomm Recruitment Ltd Full timeSpecifications Technologist / NPD Technologist This is a fantastic opportunity to become part of a well-established and successful company that has received multiple awards for their FMCG products. The company is looking to fill a role for a Specifications Technologist / NPD Technologist in the vicinity of Malmesbury. The main responsibility of this position...
-
Delivery Lead
1 week ago
Malmesbury, Wiltshire, United Kingdom Dyson Full timeSummary:Salary:CompetitiveTeam:Project and Programme ManagementLocation:United Kingdom - Malmesbury OfficeAbout Us At Dyson, we demand the highest standard of performance from the technologies we engineer. Our people expect the same from the technology that supports them. We are a community that appreciates and advocates better engineering. A community of...
-
Pa to The Senior Director of Technology and
1 week ago
Malmesbury, Wiltshire, United Kingdom Dyson Full timeSummary:Salary:CompetitiveTeam:Administrative ServicesLocation:United Kingdom - Malmesbury OfficeAbout us:Dyson creates products that differentiate on the basis of technical leadership and innovation, which means that our Research Design & Development (RDD) teams are the heart of the business. Our UK Technical Research team is one of the largest parts of RDD...
-
Cyber Security Graduate
1 week ago
Malmesbury, Wiltshire, United Kingdom Dyson Full timeAbout usDyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We're driven by progress and thrive on the challenge of relentless improvement. We're growing fast and our ambition is huge - more categories, more locations and more people.Our scale and...