Current jobs related to Help Hub Support Officer - Norwich, Norfolk - South Norfolk Council
-
Support Specialist
2 weeks ago
Norwich, Norfolk, United Kingdom St Martins Housing Trust Full time{"title": "Support Worker", "description": "About the RoleWe are seeking a dedicated and compassionate Support Worker to join our team at the Somewhere Safe to Stay Hub. As a Support Worker, you will play a vital role in providing a safe and supportive environment for individuals who are experiencing homelessness or are at risk of becoming homeless.Key...
-
Support Specialist
1 week ago
Norwich, Norfolk, United Kingdom St Martins Housing Trust Full time{"title": "Support Worker", "description": "About the RoleWe are seeking a dedicated and compassionate Support Worker to join our team at the Somewhere Safe to Stay Hub. As a Support Worker, you will play a vital role in providing a safe and supportive environment for individuals who are experiencing homelessness or are at risk of becoming homeless.Key...
-
Training and Engagement Specialist
3 weeks ago
Norwich, Norfolk, United Kingdom Victim Support Careers Full timeWe are seeking a highly motivated and dedicated individual to join our team as a Training and Engagement Officer. This exciting opportunity is based in our Norfolk office, where you will work 37.5 hours a week.As a Training and Engagement Officer, you will play a vital role in supporting our mission to provide high-quality services to those who need it most....
-
DUA Hub Associate
1 month ago
Norwich, Norfolk, United Kingdom Aviva Full timeAbout the Role We're seeking a dedicated DUA Hub Associate to join our rapidly expanding team within Aviva's leading insurance, wealth, and retirement business. This is an exceptional opportunity for someone with proven experience in the insurance sector, particularly within Delegated Underwriting, Change Management, or Commercial/Operational Effectiveness,...
-
Programme Coordinator
3 weeks ago
Norwich, Norfolk, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a highly motivated and experienced Training and Engagement Officer to join our team at Victim Support. As a key member of our team, you will play a vital role in developing and coordinating a range of engagement and promotion activities aligned to the priorities of our local service.Key ResponsibilitiesDevelop and coordinate a...
-
Programme Coordinator
3 weeks ago
Norwich, Norfolk, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a highly motivated and experienced Training and Engagement Officer to join our team at Victim Support. As a key member of our team, you will play a vital role in developing and coordinating a range of engagement and promotion activities aligned to the priorities of our local service.Key ResponsibilitiesDevelop and coordinate a...
-
Clinical Support Coordinator
3 weeks ago
Norwich, Norfolk, United Kingdom Change Grow Live Full timeAbout the Role:In this dynamic position, you will be part of the Norfolk team at Change Grow Live, located in our Norwich office. Your responsibilities will include producing, recording, and distributing prescriptions to local pharmacies. Working closely with a multi-disciplinary team, you will provide high-quality support to doctors, non-medical...
-
Clinical Support Coordinator
3 weeks ago
Norwich, Norfolk, United Kingdom Change Grow Live Full timeAbout the Role:In this dynamic position, you will be part of the Norfolk team at Change Grow Live, located in our Norwich office. Your responsibilities will include producing, recording, and distributing prescriptions to local pharmacies. Working closely with a multi-disciplinary team, you will provide high-quality support to doctors, non-medical...
-
Training and Engagement Officer
3 weeks ago
Norwich, Norfolk, United Kingdom Victim Support Full timeAbout the RoleThis is an exciting opportunity to join the Victim Support team as a Training and Engagement Officer, based in our Norwich office. As a key member of our team, you will play a vital role in developing and coordinating engagement and promotion activities aligned to the priorities of our local service.Key ResponsibilitiesDevelop and coordinate a...
-
Accommodation Officer
3 days ago
Norwich, Norfolk, United Kingdom Norfolk County Council Full timeJob Opportunity: Commissioning Officer (Performance Management)We are seeking a skilled Commissioning Officer to join our innovative performance management team within the Integrated Commissioning function of Children's Services.About the RoleThis is an exciting opportunity to work closely with commissioners to ensure high-quality services are delivered by...
-
Accommodation Officer
3 days ago
Norwich, Norfolk, United Kingdom Norfolk County Council Full timeJob Opportunity: Commissioning Officer (Performance Management)We are seeking a skilled Commissioning Officer to join our innovative performance management team within the Integrated Commissioning function of Children's Services.About the RoleThis is an exciting opportunity to work closely with commissioners to ensure high-quality services are delivered by...
-
Community Outreach and Development Officer
3 weeks ago
Norwich, Norfolk, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a highly motivated and experienced Training and Engagement Officer to join our team at Victim Support. As a key member of our team, you will play a vital role in developing and coordinating a range of engagement and promotion activities aligned to the priorities of our local service.Key ResponsibilitiesDevelop and coordinate a...
-
Community Outreach and Development Officer
3 weeks ago
Norwich, Norfolk, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a highly motivated and experienced Training and Engagement Officer to join our team at Victim Support. As a key member of our team, you will play a vital role in developing and coordinating a range of engagement and promotion activities aligned to the priorities of our local service.Key ResponsibilitiesDevelop and coordinate a...
-
Support Professional
7 days ago
Norwich, Norfolk, United Kingdom St. Martin's Housing Full timeAbout the RoleWe are seeking a highly motivated and compassionate Support Worker to join our team at the Somewhere Safe to Stay Hub. As a Support Worker, you will play a vital role in providing support and guidance to individuals who are experiencing homelessness or are at risk of becoming homeless.Key ResponsibilitiesAssess the needs of individuals and...
-
Support Professional
7 days ago
Norwich, Norfolk, United Kingdom St. Martin's Housing Full timeAbout the RoleWe are seeking a highly motivated and compassionate Support Worker to join our team at the Somewhere Safe to Stay Hub. As a Support Worker, you will play a vital role in providing support and guidance to individuals who are experiencing homelessness or are at risk of becoming homeless.Key ResponsibilitiesAssess the needs of individuals and...
-
Training and Engagement Officer
4 weeks ago
Norwich, Norfolk, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a highly skilled and motivated Training and Engagement Officer to join our team at Victim Support. This is an exciting opportunity to make a real difference in the lives of victims and witnesses of crime.Key ResponsibilitiesDevelop and coordinate a range of engagement and promotion activities aligned to the priorities of the...
-
Housing Support Specialist
1 month ago
Norwich, Norfolk, United Kingdom Interventions Alliance Full time £24,650 - £29,000Housing Support Specialist - UnsentencedAre you dedicated to making a difference in people's lives? Join our organization as a Housing Support Specialist and assist our clients with their accommodation requirements.In this role, you will manage a caseload of adult males in either a custodial or community setting. Collaborating with probation officers, you...
-
Training and Engagement Officer
2 weeks ago
Norwich, Norfolk, United Kingdom Victim Support Full timeAbout the Role:We are seeking a highly skilled and motivated individual to join our team as a Training and Engagement Officer - Community Outreach. This is an exciting opportunity to make a real difference in the lives of victims and witnesses of crime.Key Responsibilities:Develop and coordinate a range of community outreach and engagement activities to...
-
Training and Engagement Officer
2 weeks ago
Norwich, Norfolk, United Kingdom Victim Support Full timeAbout the Role:We are seeking a highly skilled and motivated individual to join our team as a Training and Engagement Officer - Community Outreach. This is an exciting opportunity to make a real difference in the lives of victims and witnesses of crime.Key Responsibilities:Develop and coordinate a range of community outreach and engagement activities to...
-
Commissioning Officer
2 days ago
Norwich, Norfolk, United Kingdom Norfolk County Council Full timeExciting Opportunity in Performance ManagementWe are seeking highly skilled Commissioning Officers to join our innovative performance management team within the Integrated Commissioning function of Children's Services.About the RoleThe successful candidates will work closely with commissioners to ensure our external contracted providers deliver high-quality...
Help Hub Support Officer
3 months ago
Fixed Term until 30 June 2025
Role Snapshot
Would you like to work in a frontline team providing advice and support to our most vulnerable residents? An opportunity has arisen to join the Help Hub Triage and Assessment Team on a fixed term basis.
The team works with individuals and families to get them to the right support and advice as soon as possible.
What You Could be Part of
Working at the Council enables you to be part of an organisation which is proud to deliver high-quality, customer focused services.
Continuous improvement is also vital and we challenge ourselves to develop new and innovative ways to improve the services that make a real difference to people's lives.
What You Will be Doing
The HHSOs are a primary point of contact for customers accessing a range of services, building case records and making decisions on how best to support customers.
You will undertake a range of activities and functions including:
- Help hub phone enquiries
- Taking referrals and assessing customer needs
- Making triage decisions on cases
- Administering collaboration meetings and case discussions
- Delivery of the Household Support Fund and Flexible Funding
- Data reporting and analysis.
What you Need.
- Experience of dealing with vulnerable or challenging individuals in a face to face or administrative role
- Evidence of being able to develop, maintain and update procedures as necessary
- The ability to exercise judgement in a range of scenarios including working with different organisations
- The ability to find creative solutions and make sound decisions in order to resolve customer issues
- The ability to multitask and work under pressure to meet deadlines
- The ability to deal and communicate with different within the services and in customer facing situation
What's in it for you
Why Work For Us?
Do you want to know more about why our staff work for us? Our website has a fantastic why work for us section where our staff tell us what makes working for the Councils so special.
What Flexible and Agile Working Arrangements do we Offer?
The Councils understand the importance of operating a work life balance in the modern world. The Councils operate a flexible working policy and agile working options available for employees where operationally possible.
What Roles Do the Councils Offer?
The Councils operate a vast and diverse number of services for our residents, so with this comes a vast and diverse amount of job roles within the Councils.
From here you can plan your career with the Councils or get some ideas on other roles that you may be interested in.
What Benefits do our Employees Receive?
View all our amazing staff benefits on offer for our employees.
Our website has a brilliant benefits section allowing you to see the range of discounts, exclusive offers and total rewards our employees receive.
Make sure you stop by to find out more information.What Employer Accreditations do we Hold?
The Councils have a range of employer accreditations that we have worked very hard to achieve. Our website has a full descriptive list of all our current accreditations and what this means for our employees.
What Wellbeing Support do our Staff Have Access to?
The Councils want to ensure all our employees have a safe comfortable place to work, ensuring that employees feel empowered to actively manage their own wellbeing both at work and at home.
The Councils have a large wellbeing section available on the website outlining our commitment to the wellbeing of the employees of the Council.
Where are we advertising?
Advertising externally and internally.
Key Information:
If you any questions about the role, then please don't hesitate to contact the recruiting manager or the HR Team, who will be happy to answer any questions on the role or the Councils.
Recruiting Manager:
Hannah Flatman
Phone Number:
HR Team:
Phone Number:
Closing date:3 March 2024 at 11:30PM
***
Interview date:To be confirmed
Other Information
Next steps
If you want to learn more about the Councils, then please visit our joint website - South Norfolk and Broadland District Councils Website.
For lots of great information about employee life at the Councils please visit the above linked pages or visit our Jobs and Training Courses website page.
