Warrant Visit Co-ordinator

2 weeks ago


StratforduponAvon, Warwickshire, United Kingdom Made Employment Ltd Full time

Warrant Visit Co-Ordinator/Admin:

We have a great opportunity as a Warrant Visit Co-ordinator/Admin with a client who supports utility companies.


The working hours are Monday to Friday with a shift between 8am and 5pm at 37.5 hours OR 40 hour week and offers a hybrid set up with up to 3/4 days at home following successful training and capability.


Responsibilities

  • Book and ensure correctly recorded site visits to customer properties
  • Have strong organisational skills to ensure site visits have all the appropriate personal there
  • Have a keen eye for continuous improvement and suggest process improvements where identified
  • Possess reasonable IT capabilities as to be able to work with the computers
  • Able to stay calm under pressure and be able to provide accurate, factual information

Skills & Attributes

  • Good/Competent I.T. skills with accurate keyboard skills.
  • Excellent interpersonal skills and ability to communicate effectively with a wide range of people, both orally and written.
  • Experience of telephone work is essential.
  • Ability to work and deliver in a fast paced environment with firm deadlines.
  • Self motivated with a positive attitude.
  • Ability to react to change in a positive manner.
  • Work as a team player with the ability to organise individual workload to maximise your effectiveness.
  • Professional and approachable at all times.
  • Flexible in approach to all work activity.
  • Proactive and has the ability to use own initiative.
  • Previous experience in debt negotiation/collection, customer service and conflict resolution is desirable however not essential.

In Depth Description


The visits are carried out by our Field Representatives on behalf of Electricity, Gas and Water suppliers for the purpose of collecting any outstanding balance owed, disconnection of supplies, removal of meters, exchanging meters, the reading and inspecting of meters or data cleansing requirements.


The aim of the site visit is to ensure the account is resolved in a timely and efficient manner, with the best possible outcome achieved for all concerned, in line with the conditions of our warrant.

There is also a need to consider aspects of vulnerability and safety at every stage of this work. You will therefore need to assist and support our Field Representatives with their decision making on visits.


You will also be the lead Client liaison contact whilst the visits are being performed, supplying accurate and detailed data to allow for informed decisions to be made by our Client on what appropriate instruction to authorise.


In order to be successful you will need to have the skills to create good working relationships with both internal/external colleagues along with the department's clients.


Our work is closely monitored and highly regulated so it is necessary to ensure all processes are followed carefully and correctly, and that company records (including paperwork) are updated fully and accurately.


In Depth Responsibilities
Managing day-to-day planned warrant visits for all activity types such as debt, inspection, exchange.

Liaising with external colleagues to ensure visit completion; in accordance with client requirements.

Providing guidance & support when dealing with each call on an individual account basis.

Pro-active and Re-active calls to our Clients providing accurate account level detail.

Preparing and distributing visit listings for timely checking accounts.

Regular follow up checks to ensure planned jobs proceed.

Monitoring performance of visits to ensure completion with no reasons for aborting a warrant.

Actioning daily updates from our Clients including daily checks for accounts to proceed.

Supplying verbal and/or written feedback to internal and external colleagues, as appropriate.

Updating Engineer details to Agents who are performing the planned execution.


Updating internal systems on an account by account basis to reflect all activity to allow for clear visibility of account status at any time.

Preparing, and where required, distributing reports to provide the outcome of warrants to both internal colleagues and Clients.

Liaise with Clients, Suppliers and Internal staff as needed to perform all work types correctly.

Highlight any potential risks with information found when dealing with warrants.

Develop good working relationships with Clients, Suppliers and Internal staff.

Aim to achieve all performance and quality targets.

Adhere to all industry, company and client guidelines when planning warrants.

Pro-actively look towards continual improvement or build a process when required.

Attend, and have input, in to meetings as required

To comply with the company's Quality Policy by following all QMS procedures and related work instructions

To co-operate in the operation of the company's health, safety and environmental management systems.

Take reasonable steps to ensure the safety and security of data and be aware of information security respons

  • Stratford-upon-Avon, Warwickshire, United Kingdom MBR Dental Full time

    Specialist Periodontist / Stratford-Upon -Avon, Warwickshire / Part Time MBR Dental are currently assisting a dental practice located in Stratford-Upon -Avon, Warwickshire to recruit a specialist Periodontist to join their team on a permanent basis. Available as soon as possible. Will take notice periods into consideration. Modern, private dental...

  • Sales Administrator

    2 weeks ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Newbody Fitness Limited Full time

    Sales Administrator: £26,520 pa + Bonus + Commission =OTE:£30,420+ . Apply by 7th JuneWe are now looking for an experienced Sales Administrator to join our small and friendly team at this well-established company based in Temple Grafton, on the edge of Stratford upon Avon. Our smart modern office is located in idyllic rural surroundings witheasy access and...

  • Sales Administrator

    2 weeks ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Newbody Fitness Limited Full time

    Job DescriptionSales Administrator: £26,520 pa + Bonus + Commission = OTE: £30,420+ . Apply by 7th JuneWe are now looking for an experienced Sales Administrator to join our small and friendly team at this well-established company based in Temple Grafton, on the edge of Stratford upon Avon. Our smart modern office is located in idyllic rural surroundings...

  • Field Rep

    2 weeks ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Made Employment Ltd Full time

    Our client is one of the UK's leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector. BENEFITSWork shift flexibility can be offered - core hours of 9am to 4pm must be covered for 4 days and earlier finish on a Friday (30 mins).Saturday hours available to include in shift overall if...

  • Project Manager

    2 weeks ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Contechs Full time

    Position: Project Manager Apply promptly A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.Sector: Body and ChassisLocation: GaydonPosition Type: ContractInside IR35I am currently recruiting on behalf of a Luxury Automotive OEM based in Gaydon who are seeking a Project Manager to join their team.Job...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Contechs Full time

    Position: Training & Development Specialist (Engineering) Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.Sector: Professional ServicesLocation: GaydonPosition Type: 7 month rolling contractInside / Outside IR35: InsideSalary: £25.96 per hour umbrella rate About the companyI am currently...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Jaguar & Land Rove Full time

    Select how often (in days) to receive an alert: Create Alert POSTING START DATE: 21/05/2024 POSTING END DATE: 04/06/2024 LOCATION: Gaydon JLR is harnessing technology to make driving smarter, safer and cleaner. You can help create a world in which responsible, sustainable vehicles revolutionise the driving experience for generations. Our vision is to...

  • Deputy Head of HR

    2 weeks ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Catholic Independent Schools Full time £50,000 - £58,000

    The School requires a Deputy Head of HR & Recruitment Lead 35 days' holiday (including bank holidays) Generous School fee remission; relocation allowance; lunch without charge in term time Excellent benefits & CPD, including funding for study/training The Deputy Head of HR & Recruitment Lead will have a primary focus on recruitment and professional...

  • Shop Supervisor

    2 weeks ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Cobbs Farm Co Full time

    Check out who we areSupervisor - Full TimeCobbs Farm ShopWe aim to inspire, provide and produce the best of local and beyond. We are passionate about our food, coffee and great customer service. Established in 2007, the group now operates 5 farm shops, cafes and kitchens. Our shops offer easy access to; fresh local produce and the best staple and culinary...

  • Deputy Head of HR

    2 weeks ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Catholic Independent Schools Full time £50,000 - £58,000

    The School requires a Deputy Head of HR & Recruitment Lead Salary: £50,000pa-£58,000pa 35 days' holiday (including bank holidays) Generous School fee remission; relocation allowance; lunch without charge in term time Excellent benefits & CPD, including funding for study/training Annual membership of the New Hall Sport Club (£20pa plus £5pa for family...

  • Development Director

    2 weeks ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Royal Shakespeare Company Full time

    Do you want to support the delivery of a bold and ambitious creative programme which redefines who can enjoy, shape, learn about and participate in theatre? Do you want to lead an outstanding development programme that supports the long-term financial sustainability of the RSC, securing innovative new sources of funding and nurturing longstanding...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Porterbrook Full time

    Our mission is to provide high-quality, digitally-enabled rolling stock solutions that help deliver a safe, efficient and sustainable railway Since 1996, our investments have totaled over £3bn, including the commissioning of over 2,500 new passenger and freight vehicles. We plan to invest over £1bn into UK rail in the coming years to deliver high quality...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Porterbrook Full time

    Our mission is to provide high-quality, digitally-enabled rolling stock solutions that help deliver a safe, efficient and sustainable railwaySince 1996, our investments have totaled over £3bn, including the commissioning of over 2,500 new passenger and freight vehicles. We plan to invest over £1bn into UK rail in the coming years to deliver high quality...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Porterbrook Full time

    Our mission is to provide high-quality, digitally-enabled rolling stock solutions that help deliver a safe, efficient and sustainable railwaySince 1996, our investments have totaled over £3bn, including the commissioning of over 2,500 new passenger and freight vehicles. We plan to invest over £1bn into UK rail in the coming years to deliver high quality...

  • School Counsellor

    4 weeks ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Stretford Grammar School Full time

    Thank you for your interest in working at Stretford Grammar School. Stretford Grammar School is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and...

  • Scheduling Officer

    3 weeks ago


    Stratford-upon-Avon, United Kingdom SF Recruitment Full time

    SF Recruitment are working with a business based in Stratford Upon Avon who are looking for a Scheduling Officer to join the team Job Purpose The role will be an integral part of the operational area and will provide a key link between Management teams, Field operatives, internal staff, Clients, and suppliers. It is therefore imperative that all tasks are...

  • L&d Co

    2 weeks ago


    Stratford-upon-Avon, United Kingdom NFU Mutual Full time

    **L&D Co-ordinator**: - Work within a fantastic team who are integral to the wider business - Continually gain experience to guide and advise stakeholders - Hybrid working options with up to 80% home working **About the role**: We are looking for an L&D Co-ordinator to join our passionate Deployment Team who are part of the wider HR Division, on a...


  • Stratford-upon-Avon, United Kingdom NFU Mutual Full time

    **L&D Deployment Planner & People Co-ordinator - 12-month FTC**: - Be part of a fantastic and forward-thinking HR Division - Work on NFU Mutual’s largest transformation programme - Hybrid working options with up to 80% home working **About the role**: Due to additional resource, we are looking to recruit an L&D Deployment Planner and People Co-ordinator...

  • Planning Co-ordinator

    4 weeks ago


    Newcastle upon Tyne, United Kingdom Engenera Renewables Group Full time

    **Job Title: Planning Co-ordinator** **Location: Gateway House, Gateway West, Newburn Riverside, NE15 8NX** **About us**: Engenera have established themselves as one of the leading Engineer, Procure and Construct (EPC) contractors operating in the SME marketplace. Engenera have the flexibility and ability to successfully deliver on both large commercial...


  • Kingston upon Hull, United Kingdom Arco Ltd Full time

    As the UK’s leading integrated health and safety experts, Arco combine multi-channel distribution of 170,000+ products with specialist training, consultancy, and site services. Arco’s history spans over 100 years, and following the recent appointment of a new CEO, the business is now transitioning to a high-performance culture, driven by the ambition to...

  • Clinical Co-ordinator

    2 weeks ago


    Kingston upon Hull, United Kingdom Specsavers Full time

    **Clinical Co-ordinator** **Specsavers: Hull** **Salary : £7.49 - £10.62 per hour** **Working hours: Full Time 37.5 hours or Part time ( 3 days per week) (Weekend work is essential)** **Experience level: Previous Optical experience is NOT essential for this role.** **Benefits: Extra day off on your birthday, Discounted hearing and eyecare benefits,...

  • Care Co-ordinator

    3 weeks ago


    Newcastle upon Tyne, United Kingdom Right At Home Tyneside Full time

    **Care Service Manager & Co-Ordinator** Right at Home Tyneside provides person-centred care to a diverse range of customers ensuring they can remain within the comfort of their own home while continuing to live safely and independently. We are a friendly, professional, local home care provider which recognises that its employees are its greatest asset. We...

  • Planning Co-ordinator

    2 weeks ago


    Newcastle upon Tyne, United Kingdom Engenera Renewables Group Full time

    **Responsible to: Chief Technical Officer** **Salary Range: 27,500-32,500 dependant on experience** **Job Purpose** Your primary focus will be in support of solar PV projects, including on roof commercial and industrial installations, and the development of multi-megawatt solar farms. In addition to this you will be responsible for the preparation of...


  • Stratford-upon-Avon, United Kingdom Holdsworth Personnel Full time

    We are looking for a Workplace Coordinator to help us maintain a secure and well-functioning work environment. Part of your job will be to check devices, structures and systems (e.g. fire alarms and air-conditioners) on a regular basis and identify needs for repairs and renovations. You will also coordinate with external vendors, such as cleaners and...

  • Support Co-ordinator

    3 weeks ago


    Bradford-on-Avon, United Kingdom Community Foster Care Full time

    **Role Summary** To co-ordinate one or more projects working with children, young people, and families to enable them to thrive through delivering high quality services. You will be responsible for supervising a small team of support workers as well as delivering 1:1 and group based interventions where required. **Key drivers of considerations** As a...

  • Field Agent

    4 weeks ago


    Newcastle upon Tyne, United Kingdom Resolvecall Full time

    **Field Agent / Warrant Officer based in Newcastle (NE Postcodes)** Do you have a full driving licence and access to a vehicle for work? Are you interested in a 4-day working week? Would you love to work outdoors? If the answer is yes, then we have an excellent opportunity for you! - _________________________________ **SALARY**: Basic salary of...

  • Field Agent

    3 weeks ago


    Kingston upon Hull, United Kingdom Resolvecall Full time

    Field Agent / Warrant Officer based in Hull. Do you have a full driving licence and access to a vehicle for work? Are you interested in a 4-day working week? Would you love to work outdoors? If the answer is yes, then we have an excellent opportunity for you! - _________________________________ **SALARY**: Basic salary of **£24,028.68** plus £2,400...

  • Field Agent

    3 weeks ago


    Kingston upon Thames, United Kingdom Resolvecall Full time

    **Job description** **Field Agent/Warrant Officer - Kingston Upon Thames ( KT Postcode )** - Do you want the potential to earn £41,250 per year? - Are you interested in a 4-day working week? - Would you love to work outdoors this summer? If the answer is yes then we have an excellent opportunity for...


  • Kingston upon Hull, United Kingdom Sovereign & Bale Full time

    Employer Partnership Co-ordinator Location: Hull **Salary**: £30,00 - £35,000 Type: Permanent Have you got great people skills and a passion for recruitment? Would you like to work in a customer facing role and make a positive impact on people and their communities? Consider the role of a Recruitment Adviser! **The Role** The Recruitment Adviser is...


  • Stratford-upon-Avon, United Kingdom NFU Mutual Full time

    **Marketing Campaigns Co-ordinator**: - Be part of our passionate and forward-thinking Marketing & Digital division - Deliver multimedia integrated marketing campaigns - Hybrid working options with up to 80% home working **About the role**: Due to internal progression, we have an exciting opportunity for a Marketing Campaigns Co-ordinator to join our wider...

  • Care Co-ordinator

    3 weeks ago


    Newcastle upon Tyne, United Kingdom Right at Home Tyneside Full time

    Right at Home Tyneside provides person-centred care to a diverse range of customers ensuring they can remain within the comfort of their own home while continuing to live safely and independently. We are a friendly, professional, local home care provider which recognises that its employees are its greatest asset. We are looking for an experienced Care...

  • Sales Administrator

    4 weeks ago


    Stratford-upon-Avon, United Kingdom Newbody Fitness Limited Full time

    Sales Administrator: £26,520 pa + Bonus + Commission = OTE: £30,420+ . Apply by 7th June We are now looking for an experienced Sales Administrator to join our small and friendly team at this well-established company based in Temple Grafton, on the edge of Stratford upon Avon. Our smart modern office is located in idyllic rural surroundings with easy...

  • Sales Administrator

    4 weeks ago


    Stratford-upon-Avon, United Kingdom Newbody Fitness Limited Full time

    Sales Administrator: £26,520 pa + Bonus + Commission = OTE: £30,420+ . Apply by 7th June We are now looking for an experienced Sales Administrator to join our small and friendly team at this well-established company based in Temple Grafton, on the edge of Stratford upon Avon. Our smart modern office is located in idyllic rural surroundings with easy...

  • Sales Administrator

    4 weeks ago


    Stratford-upon-Avon, United Kingdom Newbody Fitness Limited Full time

    Sales Administrator: £26,520 pa + Bonus + Commission = OTE: £30,420+ . Apply by 7th June We are now looking for an experienced Sales Administrator to join our small and friendly team at this well-established company based in Temple Grafton, on the edge of Stratford upon Avon. Our smart modern office is located in idyllic rural surroundings with easy...

  • Sales Administrator

    4 weeks ago


    Stratford-upon-Avon, United Kingdom Newbody Fitness Limited Full time

    Sales Administrator: £26,520 pa + Bonus + Commission = OTE: £30,420+ . Apply by 7th June We are now looking for an experienced Sales Administrator to join our small and friendly team at this well-established company based in Temple Grafton, on the edge of Stratford upon Avon. Our smart modern office is located in idyllic rural surroundings with easy...