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Customer Support Advisor
3 months ago
Location:
Bristol - Hybrid – 1-2 days in the office
Hours:
Monday – Friday either 9 am-5 pm or 10 am- 6 pm. 1 in 3 Saturdays 9-1 pm (time back in lieu)
You'll spend your time speaking to potential customers over the telephone and generating new business
Identifying opportunities to offer additional products and services.
This is a varied role, as all our customers have individual needs and therefore require bespoke insurance policies that suit their circumstances.
The full-time working hours are 37.We'll need you to be available Monday to Friday 9 am- 6 pm.Typically if you are opting for full-time hours, you'll work a 7.5-hour shift with an unpaid lunch break and then one in three Saturdays between 9 am-1 pm (when you work a Saturday, you'll get the time off in lieu).
You can expect to receive full training and support until you're fully competent in the role.Your training will be remote-based and some on the job – at every stage of the training, we'll make sure you're happy and confident with what you've learned.
We believe in the value of developing our people and we can offer you genuine career opportunities. Following your initial induction and training, we will provide valuable in-role development, and you'll also attain accredited industry qualifications.?25 days annual leave plus Bank Holidays and the ability to buy an additional three days of holiday.
~ Health Cash Plan
~ A benefits scheme that offers discounts and cashback on shopping, restaurants, travel, and more.
~ Life Assurance 4x annual salary
~ Employee referral scheme
~ Team Social events
~ Hybrid working – 1 – 2 days a week in the office.
~ The chance to internally move across the multiple different brands within Markerstudy.