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Customer Service Apprentice
3 months ago
You're genuine about wanting to deliver a shopping experience that helps our customers express their individuality, personality and unique style through fashion.
You'll be part of a team that has fun, supports each other and delivers results.What will the apprentice be doing?
- Building close relationships to create our best work, together
- Rolemodelling our behaviours and demonstrate how proud you are to work for New Look
- Being confident to express your ideas and opinions
- Seeking out opportunities to learn and stretch yourself to fulfil your future potential
- Showcase your personality, bringing fun and energy to the team around you
- Ensuring the store environment is safe for our customers and colleagues by understanding your responsibility to follow all H&S procedures
- Making our customer feel lke they are shopping with one brand whether it's online or instore, ensuring a seamless customer journey
- Maintaining a great looking store that excites our customers, making them come back again and again
The successful applicant will complete and obtain a Customer Service Praticioner Level 2 Qualification through Learning Curve Group.
You will be taught through
- 46 Weekly 121 Sessions with your tutor
- 20% Off The Job Training
- The course is a 1417 months programme
Here's a flavour of some of our perks and benefits below:
- 40% Staff Discount
- Privilege Vouchers (25% discount for friends and family)
- 20 days Annual Leave (increasing to 22 after 2 years, 23 days after 3 years)
- 24 hour GP via Retail Trust Partnership
- Staff reward system (cashback)
Job Types:
Full-time, Apprenticeship
Pay:
From £12,480.00 per hour
Expected hours:
No less than 38 per week
Benefits:
- Employee discount
- Health & wellbeing programme
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Work Location:
In person