Communications Business Partner

2 weeks ago


London, Greater London, United Kingdom Cadent Gas Full time

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London, GB, EC1V 3SB Woodford, London, GB, IG8 7JQ Fulham, GB, SW6 2AN Wickford, GB, SS11 8TZ Slough, GB, SL2 5NA New Barnet, London, GB, EN4 9SH

Advertised Salary: 44, ,758

Job Function: People Services

Working Hours: 37

Location Type:

Contract Type: Permanent

At Cadent we're excited to be part of the future of UK energy We've got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We're making a difference through innovation and new ways of working. Together we're shaping a cleaner, greener future for our 11 million customers whom we put at the heart of everything we do.

Job Purpose

As a Network Communications Business Partner, you will operate at the heart of the organisation, bringing to life and protecting the Cadent brand.

An important part of your role will involve building and maintaining positive working relationships with key regional and trade, journalists. You will also be regularly liaising with the media teams of regional and some national stakeholders, in order to help drive and protect the reputation of Cadent, while seeking proactive media opportunities to increase knowledge and understanding of the business. You will be delivering a dedicated service to the North London Network; Translating its strategy into clear comms objectives that are aligned to the future needs of the business, enabling the team to achieve important strategic goals.

One day might involve creating exciting comms to showcase engineering innovation at a key London landmark, another might see you working with a local council to manage awareness about important repair work to keep our customers informed. You may also find yourself visiting one of our many social impact projects to support with amplification, or celebrating colleague volunteering or award success with video creation and story telling on our company-wide social network. Either way, we can promise you that no two days are the same, its your opportunity to really make an impact

Key Responsibilities

Cadent's North London network has around 1,250 colleagues, responsible for keeping the gas flowing for millions of homes and businesses across a large proportion of the capital. You will have a focus on media relations and will be responsible for delivering a communications approach that encompasses both internal and external activity, including driving on-going media visibility and managing issues/crisis response, positively raising the profile of the North London Network.

Your comms activity will also support in connecting our colleagues to each other, our vision and strategic priorities. This will include some working with our contract partners. Working closely with the network director and their leadership team, you will ultimately be responsible for driving the overall reputation of the network, creating engaging messaging and activity across proactive PR, colleague communication and network events.

  • Build relationships and influence on our strategy, priorities, values and direction with the confidence to constructively challenge, influence and guide communications decisions.
  • Play a critical role in positively building our brand internally and externally, actively leading on shaping the reputation of the organisation.
  • Deliver creative and on message communications materials, including website, intranet, print, film, digital and social media content
  • Work on an 'on call' rota, one week at a time, shared between the team throughout the year.
Skills and Experience
  • Educated to degree level or an industry equivalent recognised qualification, with in-depth experience within business communication management.
  • Industry recognised professional qualification/membership – Chartered Institute of Public Relations or the willingness to work towards this.
  • Creative and innovative and demonstrates the ability to adapt the content and style of communication messages to appeal to their audience, with the right messages to influence and generate business results.
  • Inspirational and influential leadership skills – for stakeholders, peers / virtual teams – and able to work effectively as part of a team, building and maintaining strong working relationships with others at all levels.
  • Knowledge of media relations best-practice and related communications activities, including working knowledge of corporate public relations, crisis communications and issues management.
  • Ability to write for a range of communication channels, flexing tone and style to suit the message and the audience group.

What's In It For You

Here at Cadent, we are committed to supporting our employees to get the best out of themselves. For this role in particular we can offer:


• Funding and support towards completing qualifications


• Ample opportunity for progression within the business


• Mentoring and guidance opportunities

Why Join Us

We offer a host of benefits to suit your lifestyle and support your well-being. These include:

  • 25 days' holiday, plus 8 statutory days and an option to buy or sell holiday days
  • An Annual Performance Bonus of up to 15% of your salary
  • A generous pension scheme where the company double matches your contributions up to 12% i.e. if you contribute 6% a month, the company will contribute 12%
  • A competitive salary that's reviewed each year against the market median salary for your role, skills, knowledge and experience
  • MyChoices benefits like bicycles, salary sacrifice cars and healthcare that you can pick and choose from. You could get a better deal than you would on the high street and make tax and National Insurance savings
  • A free Employee Assistance Line where you can get support and advice on any of the challenges you're facing, completely confidentially
  • Support to help you cover the cost of professional membership subscriptions, course fees, books, examination fees and time off for study leave – so long as it's relevant to your role
  • A Matched Giving scheme where the Company will match any funds raised by permanent employees for registered charities up to £400 each year
  • Private Medical Insurance for you, your partner and your family available through MyChoices, our flexible benefits programme, with access to a 24 hour Bupa HealthLine
  • The chance to say "thank you" to one another when you've done a good job through our Cadent Congratulates Scheme
  • Plus many more benefits that help you join the dots between your work and home life

We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it. Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexible start/finish times, or compressed hours, and we will be more than happy to explore what's possible for the role.

Diversity and Inclusion

Don't meet every single requirement listed?

Understanding, learning, and celebrating what makes us different, as well as what we have in common, is good for us as individuals and enables us to work better together as one team. Cadent is committed to being an equitable and diverse employer that fosters an inclusive culture for all our employees, therefore, all our employment decisions are assessed based on qualifications, merit, and business need. So, if you're excited about this opportunity but your experience doesn't align perfectly with every qualification mentioned, we would still love for you to submit your application – You may just be the right person for this role or other opportunities at Cadent.

As a recognised Disability Confident Employer, we are proud to champion inclusion in the workplace and ensure to provide an environment that is accessible to all and supports individuals throughout their journey with Cadent. Please let us know if you require any reasonable adjustments during the application process.

We place great importance on equity, diversity and inclusion, and we welcome applicants from all backgrounds. Our employee communities Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive (disability) and the Cadent Military Community can't wait to welcome you

Circle Back Initiative

As an active and proud member of The Circle Back Initiative, we aim to ensure that all candidates receive a response to their application, regardless of the outcome.

We will be receiving applications until the specified date above, though Cadent retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at your earliest convenience.

Be part of something big. Help shape the future of gas for generations to come.

What's next?

To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon.

All calls are recorded and may be monitored. Please only call the national gas emergency number if you have a gas emergency: if you smell gas or you suspect you have a carbon monoxide issue. Please see this advice if your gas boiler is not working or if you are having any issues with any other appliances.

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