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Customer Service
2 weeks ago
Leicester City Centre
£20,930 per annum
Monday - Friday
Occasional Saturdays
Flexible benefits package
Benefits:
- 6 weeks holiday + bank holidays
- Free on site parking
- 20% discount on EE mobile phone contracts
- Discounted hotel rates
- Career progression and development
Job duties:
- Demonstrate excellent customer service
- Manage inbound and outbound queries
- Provide admin support
- Providing support through proactive complaint management
- Establish and maintain a great working relationship for internal and external customers
- Ensure that a professional image is displayed at all times
- Strong organisational skills
- Advanced administrative skills (Knowledge of all Microsoft and Google packages)
- Attention to detail
- Work well under pressure and achieve deadlines
- Take ownership for all tasks assigned to you
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