Current jobs related to Customer Service Advisor - Leicester, Leicester - Recra Consulting
-
Customer Service Centre Advisor
5 days ago
Leicester, Leicester, United Kingdom IOSH Full timeAbout the RoleThe Customer Service Centre Advisor is a key member of our team, responsible for delivering exceptional customer experiences through multiple channels. This role requires a high level of customer service expertise, with the ability to handle complex queries and resolve issues efficiently.Key ResponsibilitiesProvide timely and effective...
-
Customer Service Centre Advisor
5 days ago
Leicester, Leicester, United Kingdom IOSH Full timeAbout the RoleThe Customer Service Centre Advisor is a key member of our team, responsible for delivering exceptional customer experiences through multiple channels. This role requires a high level of customer service expertise, with the ability to handle complex queries and resolve issues efficiently.Key ResponsibilitiesProvide timely and effective...
-
Service Advisor
22 hours ago
Leicester, Leicester, United Kingdom Octane Recruitment Full timeService Advisor VacancyWe are seeking an experienced Service Advisor to join our team at Octane Recruitment, a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.About the RoleThis Service Advisor position entails dealing with customers as they wish to book their vehicle into the workshop....
-
Service Advisor
21 hours ago
Leicester, Leicester, United Kingdom Octane Recruitment Full timeService Advisor VacancyWe are seeking an experienced Service Advisor to join our team at Octane Recruitment, a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.About the RoleThis Service Advisor position entails dealing with customers as they wish to book their vehicle into the workshop....
-
Service Advisor
3 days ago
Leicester, Leicester, United Kingdom Octane Recruitment Full timeService Advisor VacancyWe are seeking an experienced Service Advisor to join our team at Octane Recruitment, a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.About the RoleThis Service Advisor position entails dealing with customers as they wish to book their vehicle into the workshop....
-
Service Advisor
3 days ago
Leicester, Leicester, United Kingdom Octane Recruitment Full timeService Advisor VacancyWe are seeking an experienced Service Advisor to join our team at Octane Recruitment, a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.About the RoleThis Service Advisor position entails dealing with customers as they wish to book their vehicle into the workshop....
-
Customer Service Centre Advisor
2 days ago
Leicester, Leicester, United Kingdom IOSH Full timeAbout the RoleThe Customer Service Centre Advisor is a key member of our team, responsible for providing exceptional customer service and support to our clients. As a Customer Service Centre Advisor, you will be the first point of contact for our customers, handling their queries and concerns via multiple channels, including email, phone, and digital...
-
Customer Service Centre Advisor
2 days ago
Leicester, Leicester, United Kingdom IOSH Full timeAbout the RoleThe Customer Service Centre Advisor is a key member of our team, responsible for providing exceptional customer service and support to our clients. As a Customer Service Centre Advisor, you will be the first point of contact for our customers, handling their queries and concerns via multiple channels, including email, phone, and digital...
-
Service Advisor
3 weeks ago
Leicester, Leicester, United Kingdom Octane Recruitment Full timeJob Summary:We are seeking an experienced Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will be responsible for delivering exceptional customer service to our clients, ensuring their vehicles are serviced to the highest standards.Key Responsibilities:Provide excellent customer service, ensuring customer satisfaction and...
-
Service Advisor
2 weeks ago
Leicester, Leicester, United Kingdom Octane Recruitment Full timeService Advisor Vacancy Job Summary: We are seeking an experienced Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of service. Key Responsibilities: Provide excellent customer service and ensure that...
-
Service Advisor
2 weeks ago
Leicester, Leicester, United Kingdom Octane Recruitment Full timeService Advisor Vacancy Job Summary: We are seeking an experienced Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of service. Key Responsibilities: Provide excellent customer service and ensure that...
-
Service Advisor
7 days ago
Leicester, Leicester, United Kingdom Octane Recruitment Ltd Full timeService Advisor VacancyOctane Recruitment Ltd is seeking an experienced Service Advisor to join their team in Leicester. As a Service Advisor, you will be responsible for delivering exceptional customer service, ensuring customer satisfaction, and providing accurate information about vehicle maintenance and repairs.Key Responsibilities:Provide high-quality...
-
Service Advisor
7 days ago
Leicester, Leicester, United Kingdom Octane Recruitment Ltd Full timeService Advisor VacancyOctane Recruitment Ltd is seeking an experienced Service Advisor to join their team in Leicester. As a Service Advisor, you will be responsible for delivering exceptional customer service, ensuring customer satisfaction, and providing accurate information about vehicle maintenance and repairs.Key Responsibilities:Provide high-quality...
-
Service Advisor
3 days ago
Leicester, Leicester, United Kingdom Octane Recruitment Full timeService Advisor VacancyWe are seeking an experienced Service Advisor to join our aftersales team in Leicester. As a Service Advisor, you will be the first point of contact for customers, providing exceptional service and ensuring their vehicles are booked and arranged into the service department efficiently.Key Responsibilities:Provide excellent customer...
-
Service Advisor
3 days ago
Leicester, Leicester, United Kingdom Octane Recruitment Full timeService Advisor VacancyWe are seeking an experienced Service Advisor to join our aftersales team in Leicester. As a Service Advisor, you will be the first point of contact for customers, providing exceptional service and ensuring their vehicles are booked and arranged into the service department efficiently.Key Responsibilities:Provide excellent customer...
-
Service Advisor
6 days ago
Leicester, Leicester, United Kingdom Octane Recruitment Full timeService Advisor OpportunityWe are seeking an experienced Service Advisor to join our Aftersales team in Leicester. As a Service Advisor, you will be the first point of contact for customers, providing exceptional service and ensuring their vehicles are booked and arranged into the service department efficiently.Key Responsibilities:Provide excellent customer...
-
Service Advisor
6 days ago
Leicester, Leicester, United Kingdom Octane Recruitment Full timeService Advisor OpportunityWe are seeking an experienced Service Advisor to join our Aftersales team in Leicester. As a Service Advisor, you will be the first point of contact for customers, providing exceptional service and ensuring their vehicles are booked and arranged into the service department efficiently.Key Responsibilities:Provide excellent customer...
-
Service Advisor
2 weeks ago
Leicester, Leicester, United Kingdom Octane Recruitment Full timeService Advisor Role Overview Octane Recruitment is seeking an experienced Service Advisor to join our team in the automotive industry. As a Service Advisor, you will be the first point of contact for customers, providing exceptional service and ensuring their vehicles are serviced to the highest standards. Key Responsibilities: Provide excellent customer...
-
Service Advisor
2 weeks ago
Leicester, Leicester, United Kingdom Octane Recruitment Full timeService Advisor Role Overview Octane Recruitment is seeking an experienced Service Advisor to join our team in the automotive industry. As a Service Advisor, you will be the first point of contact for customers, providing exceptional service and ensuring their vehicles are serviced to the highest standards. Key Responsibilities: Provide excellent customer...
-
Business Support and Customer Services Advisor
10 hours ago
Leicester, Leicester, United Kingdom Cockenzieandportseton Full timeBusiness Support and Customer Services AdvisorWe are seeking a highly skilled and experienced Business Support and Customer Services Advisor to join our team at Cockenzieandportseton. As a key member of our Business Support Centre, you will play a vital role in providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide...
Customer Service Advisor
3 months ago
_Recra_ are currently recruiting for a Customer Service Advisor for their well known client within the LE4, this business is a market leading and fast growing business. Its an ideal time to be joining a business which could offer future progression and development.
The job is all about connecting with the customer, and doing everything you can to make the experience of buying from our client a good one.
You need to be passionate about listening to customers, about communication with customers effectively and taking ownership of their query through to a successful conclusion.
Your main responsibilities will be:
- Manage any queries, feedback or escalations with manufacturers or thirdparty delivery companies.
- Create open dialogue through strong relationships within the key departments within the company, to continually deliver and improve the frontline customer experience.
- Ensure each customer has a positive experience and will become a repeat customer.
- Deal with day to day administration tasks within the department.
- To optimise the performance of the Customer Services Team by continually improving our customer's experiences.
- Proactively and demonstrably contribute to Customer Service initiatives as advised by your Management Team.
About You:
We are looking for someone with a genuine desire to go and beyond to provide exceptional customer service and someone with experience of communicating with customers effectively via various channels.
You must have excellent communication and interpersonal skills to be able to deal diplomatically with a range of people inside and outside of the business.
An exceptional attention to detail, with proven general IT skills and someone who can work individually, or part of a close-knit team is a must.
Hours of work:
Monday to Friday 9am - 5:30pm for 3 weeks and one week will cover the weekend but you will given two mid week days as rest off during that week.
