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Service Advisor Role Overview
Octane Recruitment is seeking an experienced Service Advisor to join our team in the automotive industry. As a Service Advisor, you will be the first point of contact for customers, providing exceptional service and ensuring their vehicles are serviced to the highest standards.
Key Responsibilities:
- Provide excellent customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Coordinate the service process, ensuring vehicles are booked and serviced efficiently.
- Engage with customers to promote our services and products, driving sales and revenue growth.
- Work closely with the Aftersales Service Manager to achieve sales targets and improve customer satisfaction.
- Comply with health and safety procedures, company policies, and administrative procedures.
Requirements:
- Proven experience as a Service Advisor or in a similar role.
- Excellent communication and interpersonal skills.
- Ability to work at a fast pace, prioritizing tasks and managing multiple customers.
- Well-mannered and customer-focused, with a commitment to delivering exceptional service.
What We Offer:
- A competitive salary and bonus structure.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- A comprehensive benefits package, including discounted shopping, gym, and dining benefits.
Octane Recruitment
We are a leading recruitment agency specializing in the automotive, motor trade, engineering, and related industries. Our team is dedicated to providing exceptional service to our clients and candidates, and we are committed to delivering results-driven solutions.
