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Warranty Specialist

3 months ago

Bradford, United Kingdom C&B Recruitment Full time

Position:
Automotive Warranty Claims Specialist

Location:
Bradford, United Kingdom

Salary:
£28,750 + Overtime

ARE YOU LOOKING TO COME OFF THE TOOLS??

VEHICLE TECHNICIAN / MECHANIC, THIS COULD BE FOR YOU

We are currently seeking an experienced Automotive Warranty Claims Specialist to join our team in Bradford. As a leading automotive company, we are committed to providing high-quality products and services to our customers.

This role is crucial in ensuring that our customers receive prompt and efficient resolution for any warranty claims they may have.


Key Responsibilities:

  • Process and manage warranty claims submitted by customers, dealerships, and suppliers in a timely and accurate manner.
  • Review and validate warranty claims according to company policies and procedures.
  • Communicate with customers, dealerships, and suppliers to gather necessary information and documentation for warranty claims.
  • Collaborate with internal departments such as sales, service, and finance to ensure proper handling of warranty claims.
  • Investigate and resolve any warranty claim disputes.
  • Maintain accurate and uptodate records of warranty claims and related data.
  • Monitor warranty claim trends and provide recommendations for improvements to the warranty process.
  • Keep uptodate with industry standards and regulations related to warranty claims.

Qualifications:

  • Minimum NVQ 2 in Vehicle Maintenance and Repair
  • Strong understanding of warranty policies and procedures.
  • Excellent communication and interpersonal skills.
  • Ability to handle multiple tasks and prioritize effectively.
  • Strong analytical and problemsolving skills.
  • Proficient in Microsoft Office and other relevant software.
  • Knowledge of automotive parts and components is an asset.
  • Experience with warranty management systems is preferred.


We offer a competitive salary and benefits package, as well as opportunities for career growth and development within our company.

If you have a passion for the automotive industry and are looking for a challenging and rewarding role, then we want to hear from you.

Join our team and be a part of providing exceptional service and support to our valued customers. Apply now