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Vehicle Technician

2 months ago

Bradford, Bradford, United Kingdom RRS National Limited Full time
Job Title: Vehicle Technician - Claims Specialist

**Job Summary:**

We are seeking a skilled Vehicle Technician - Claims Specialist to join our team at RRS National Limited. As a Technical Claims Specialist, you will be responsible for processing claims and providing exceptional customer service to our clients.

Key Responsibilities:

  • Process claims and incoming telephone enquiries in a timely and efficient manner.
  • Authorise claims and negotiate payments for mechanical breakdown, parts, and labour rates.
  • Deliver a consistently superior customer experience by meeting or exceeding customer expectations.
  • Conform to all company policies and procedures, including security protocols and electronic mail policies.

Requirements:

  • Holds a City & Guilds/NVQ Level 2 or 3 certificate or equivalent in Motor Vehicle Engineering.
  • Previous experience working in a Motor Vehicle Engineering environment.
  • Able to demonstrate excellent customer service skills.

Benefits:

  • Great basic salary of £29,850 per annum.
  • Monday to Friday working hours.
  • Optional overtime.
  • Company pension scheme.
  • 4x annual salary life insurance benefit.
  • Hybrid homeworking schedule.
  • Optional benefits to buy.

About Us:

RRS National Limited is a leading provider of vehicle warranty services. We are committed to delivering exceptional customer service and providing a supportive work environment for our employees.