Customer Service Specialist

1 week ago

Chester, United Kingdom Searchability Full time

Customer Service Specialist

  • Exceptional opportunity to shape the future of savings solutions as a Customer Service Specialist in the dynamic world of FinTech
  • Basic salary £25k-£30k DOE + attractive benefits package including generous holiday allowance, pension and more
  • Chester - office based role
  • Previous experience in customer service, preferably within the banking or financial services industry
  • Apply online or contact Charlie Doyle via /

Who We Are:

As a prominent financial institution, our company prioritizes customer satisfaction and community involvement. We offer a diverse array of banking solutions designed to address the unique needs of both individuals and businesses. Our unwavering dedication to excellence and ethical business practices underscores our commitment to being a reliable and trustworthy partner in the financial sector.

Customer Service Specialist Benefits:

  • Be part of an innovative and fast-growing FinTech company
  • Opportunities for career growth and development in a dynamic industry
  • Competitive salary and benefits package
  • Collaborative and inclusive work environment
  • Contribute to redefining the future of savings and financial services

What Will You Be Doing?

As a Customer Service Specialist, you will be responsible for providing exceptional service to customers, assisting with inquiries related to savings accounts, processing transactions accurately, and resolving customer issues promptly. You will play a crucial role in educating customers about available products and services, helping them make informed financial decisions, and ensuring a positive banking experience overall.

Customer Service Specialist Requirements:

  • Current or recent Customer Service experience with a passion for providing exceptional service
  • Background working in a bank, building society or financial services - advantageous but not a prerequisite
  • Excellent communication and interpersonal skills, with a customer-centric attitude
  • Problem-solving abilities and a proactive approach to customer inquiries and requests
  • Detail-oriented and organized, with the ability to handle complex customer transactions

To Be Considered:

Please either apply by clicking online or emailing me directly to . For further information please call me on or . By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.

Key Skills: Customer Services, FinTech, Banking, Financial Services, Lending, Regulatory Policies, Anti-Money Laundering, Hirecracker

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