Warranty Administrator
2 weeks ago
Warranty Administrator - Blackburn
Basic - 30k all in
Mon - Fri - 9.00am - 5.00pm (can be flexible on hours)
No weekends
We have a very good opportunity for a Warranty Administrator to join our clients well respected prestige franchised dealership in the Blackburn area.
Reporting into the Aftersales Manager you will be working with the Aftersales team and workshop to ensureour warranty records are correctly administered and maintained.
It will be your responsibility to ensure that all warranty submissions including credits, claims, rejections and goodwill gestures are correctly administered and the correct processes have beenfollowed.
You'll do checks on all warranty related correspondence and paperwork as well as ensuring the computerised system is kept up to date.
Working closely with frontline staff you'll give regular support and guidance for warranty work that is carriedout and you'll be looking for ways to continually improve processes and systems.
You'll be organised and be ready to be audited at any time.The role:
- Completing all warranty claims
- Providing feedback to frontline service teams
- Ensuring all work is up to date and audit ready
- Working with the Aftersales Manager on claims validity
- Reconciling of all records
About you:
- Previous Warranty Administration experience
- Experience of working within a dealership
- Excellent attention to detail
- Experience of managing your own workload
- Strong communication skills both written and verbal
- Excellent organisation and time keeping skills
Benefits:
- Holidays that increase with length of service
- Your Birthday off
- Company Pension Scheme
- Death in Service Benefit
- Long service recognition
- Cycle to work scheme
- Employee assistance programme and counselling service
- Occupational health services
- Flexible working patterns
- Car Benefit Scheme for employee or family
Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
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