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New Store Customer Service Supervisor

3 months ago

Tamworth, Staffordshire, United Kingdom B&M Full time

New Store Opening We are currently recruiting for a Customer Service Supervisor
to join our new team in Tamworth**
This is a brand new store and we are looking for colleagues to join the team on a permanent basis. This is a part time role offering
20 hours a week and will require the flexibility to work shifts in the daytime, evenings and at weekends.**
As a Customer Service Supervisor, you will support the Customer Service Manager in running the cash office and the checkout area ensuring that our team delivers the best service for our customers

You will also:

  • Be passionate about delivering exceptional customer service
  • Ensure colleagues demonstrate the appropriate behaviours in the checkout area
  • Provide colleagues with the appropriate skills and knowledge
  • Be highly visible and approachable to customers and colleagues
  • Operate and deliver processes that ensure the store meets all legal requirements
  • Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability
  • Protect and safeguard the Company assets

It is essential that applicants have the following:

  • Experience supervising/managing a small team, in a fast paced retail environment
  • Strong organisational skills
  • The ability to think on your feet
  • A flexible approach and a 'can do' attitude


B&M Retail are one of the UK's fastest growing retailers and with our ongoing expansion plans there really hasn't been a better time to join us.

We have a variety of exciting retail careers available & we offer fantastic on the job training. If you are looking to fast track your career the opportunities are endless

To find out about our many benefits please click here**- B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues._