![Marine Avenue Medical Centre](https://media.trabajo.org/img/noimg.jpg)
Patient Support Advisor
2 weeks ago
MARINE AVENUE MEDICAL CENTRE
PERSON SPECIFICATION
POST
Patient Support Advisor
DEPARTMENT
Patient Support Team
ESSENTIAL CRITERIA
Excellent people skills
DESIRABLE CRITERIA
EDUCATION/
QUALIFICATIONS
Educated to GCE/GCSE standard
Good command of Maths and written English
RSA stage II/NVQ level 2 in Administration, or equivalent NVQ in Customer Service or equivalent.
EXPERIENCE
Previous experience of carrying out general admin procedures in a reception/administrative/secretarial environment.
Experience of public-facing role.
Experience of inputting accurate and timely data onto electronic systems.
Previous experience of working in an NHS office environment.
Experience in using computer programmes including healthcare systems.
Experience of EMIS computer system.
SKILLS/ABILITIES/KNOWLEDGE
Excellent people skills
Excellent keyboard skills
Good IT skills (MS Office)
Excellent telephone manner
Experience of working with a minimum of supervision, within standard operating procedures.
Able to organise own day to day tasks.
Knowledge of Information Governance and Caldicott principles.
Previous training in or knowledge of principles of Safeguarding Children and Vulnerable adults.
A knowledge of the basic principles of infection control.
QUALITIES AND ATTRIBUTES
Ability to adopt an appropriate style and method of communication.
Model behaviours that treat others with dignity, respect and compassion.
Good listening skills.
Flexible approach to work.
Professional attitude towards patients and their families.
Clear understanding of respect and confidentiality.
Ability to work on own and maintain confidentiality.
Ability to meet and deal effectively with people.
Ability to work under pressure/stress.
Ability to work as part of a team.
Incremental pay increase on completion of 6 month probation period.
Job Types:
Part-time, Permanent
Salary:
From £9.75 per hour
Benefits:
- Company pension
- Onsite parking
Schedule:
- Monday to Friday
COVID-19 considerations:
Staff are required to provide vaccination history; masks are required to be worn on site; surfaces are sanitised regularly.
Ability to commute/relocate:
- Whitley Bay, NE26 3LW: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Are you available to work any shift between 8am and 7pm Monday to Friday? If not, what are your available hours? Expected shifts will be 56 hours, 5 days per week, a mix of either starting at 8am or finishing at 7pm
Education:
- GCSE or equivalent (required)
Work Location:
One location
-
Pastoral Support Worker
2 weeks ago
Whitley Bay, North Tyneside, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full timeThe Digital Services Administration team are looking for an enthusiastic individual with life experience to support our apprentices on internal training programmes. This is a busy department committed to the development and delivery of high-quality apprenticeship services. We embed Trust Values and health and wellbeing principles across all development...
-
Sen Support
2 weeks ago
Whitley Bay, North Tyneside, United Kingdom Teaching Personnel Full timeTeaching Personnel are currently recruiting on behalf of an ASC specialist provision in North Tyneside, who are seeking a full time Teaching Assistant to work with pupils with a variety of additional needs.The role will require you to support with classroom based tasks and also work on a 1:1 basis supporting children with a range of special educational needs...
-
Customer Service Advisor
2 weeks ago
Whitley Bay, North Tyneside, United Kingdom Contechs Full timePosition Description: The UK Client Relationship Centre is a part of our Customer Experience function. Its core responsibility is to become the proud creator of the world's most desirable, modern luxury brands for the most discerning of clients through delivering exceptional client experiences and support. These services are delivered by our exceptional...
-
Customer Experience Advisor S1 Everyday Banking
2 weeks ago
Whitley Bay, North Tyneside, United Kingdom Santander Full timeCustomer Experience Advisor | S1 | Everyday Banking | Whitley BayCountry: United KingdomWHAT YOU WILL BE DOINGJoin our communityWe are currently recruiting for a Customer Experience Advisor to help cover peak periods and holidays; this is a flexible contract enabling you to balance your work commitments with other things you want to do. This role also offers...
-
Administrator
2 weeks ago
Whitley Bay, North Tyneside, United Kingdom McCarthy Stone Full timeMcCarthy Stone are seeking an organised, proactive, and service focused Administrator to play a vital role in our Elderton Place development at Whitley Bay, Tyne and Wear to help to enrich the lives of our homeownersSalary: £10.37 per hourHours: 15 per weekMcCarthy Stone have a wealth of support and benefits for their staffThese include: Life assurance...
-
Customer Care Administrator
2 weeks ago
Whitley Bay, North Tyneside, United Kingdom Northumbria Primary Care Full timeNorthumbria Primary Care is a developing, dynamic organisation with a clear vision for Primary Care service delivery. We are pushing the boundaries of how we deliver our services, which is facilitating greater opportunities for our staff.You must be able to prioritise workload without supervision and have good organisational and IT skills. Provide...
-
Specialty Clinical Educator
2 weeks ago
Whitley Bay, North Tyneside, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full timeThis is a fantastic opportunity for an individual from any clinical background who is passionate about working within older peoples' care, to join a team as Clinical Educator and lead the delivery of face-to-face education through workshops and facilitate others to complete EnCOP Essential and Specialist Certificates. Our EnCOP workshops programme is...
-
Customer Care Administrator
2 weeks ago
Whitley Bay, North Tyneside, United Kingdom Northumbria Healthcare NHS Foundation Trust Full timeScan all incoming patient information into their computerised medical records. To answer telephone calls & respond to all enquires directing the public as appropriate. To provide admin support to nursing & clinical staff. Issue invoices and seeking payment for private work, keeping a record of monies received and owed using a Microsoft excel spreadsheet.To...
-
Primary Care Mental Health Practitioner
2 weeks ago
Whitley Bay, North Tyneside, United Kingdom Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Full timeAn exciting opportunity has arisen for an experienced mental health clinician to work as a Primary Care Mental Health Practitioner within Whitley Bay Primary Care Network (PCN).In this role you will be working within a multi-disciplinary team; alongside other PCN roles including mental health practitioners, clinical pharmacists and social prescribers, as...
-
Primary Care Mental Health Practitioner
2 weeks ago
Whitley Bay, North Tyneside, United Kingdom Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Full timeAn exciting opportunity has arisen for an experienced mental health clinician to work as a Primary Care Mental Health Practitioner within Whitley Bay Primary Care Network (PCN).In this role you will be working within a multi-disciplinary team; alongside other PCN roles including mental health practitioners, clinical pharmacists and social prescribers, as...
-
Care Assistant
2 weeks ago
Whitley Bay, North Tyneside, United Kingdom McCarthy Stone Full timeMcCarthy Stone are looking for a professional Care Assistant to join their team at their stunning development Elderton Place in Whitley Bay.Located in the coastal town of Whitley Bay is our stunning retirement development Elderton Place, exclusively for the over 70s. The development comprises of 37 one bedroom and 28 two bedroom apartments,Base Salary:...
-
Team Secretary Safeguarding
2 weeks ago
Whitley Bay, North Tyneside, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full timeTo provide secretarial service to the Safeguarding Team which incorporates Child and Adult Protection as well as Learning Disabilities & Autism Acute Liaison Service, Mental Capacity and Deprivation of Liberty Services.To manage the Safeguarding systems using a variety of software programs using Word, Excel, PAS and PowerPoint. Systems include BadgerNet,...
-
Special Needs Teaching Assistant
2 weeks ago
Whitley Bay, North Tyneside, United Kingdom AK Teaching Full timeAre you passionate about making a positive impact on the lives of children with Special Educational Needs and Disabilities (SEND)?Do you possess the dedication and enthusiasm to support students in their educational journey?About Us:At AK Teaching we believe that every child deserves a chance to flourish and reach their full potential. As a SEND Teaching...
-
PMLD Teaching Assistant
2 weeks ago
Whitley Bay, North Tyneside, United Kingdom ABC Teachers Full time £80 - £85PMLD Teaching AssistantFull-TimeLocation: Coventry£80 - £85 Per Day (salary is depending on experience and/or qualifications)Starting: As Soon As PossibleThe School and RoleABC Teachers are seeking PMLD Teaching Assistants to support students'growth anddevelopment academically, socially, and emotionally.We collaborate with various SEN and Alternative...
-
Gatekeeper
2 weeks ago
Whitley Bay, North Tyneside, United Kingdom Northumbria Healthcare - NHFM (Northumbria Healthcare Facilities Management) Full timeThe Gatekeeper's purpose is to control and influence the production flow of têxtile garment production whilst ensuring quantitative and qualitative production.They shall be expected to make direct and indirect decisions which will influence the integrity, production and flow of the PPE production line.Experience within the têxtile industry and can...
-
Personal Care Assistant
2 weeks ago
Whitley Bay, North Tyneside, United Kingdom UKCIL Full timeSmall team of Angels required for sensitive soul:To provide support to a gentleman in the home with daily tasks and enabling. To support to remain as independent as possible.I am currently looking to recruit a small team of personal assistants/enablers to provide support for me in my home. The role will be to assist with personal care, meals and the ordering...
-
Digital Services Apprentice
2 weeks ago
Whitley Bay, North Tyneside, United Kingdom Northumbria Healthcare NHS Foundation Trust Full timeAbout Northumbria Healthcare NHS Foundation TrustNorthumbria Healthcare NHS Foundation Trust is one of the country's top performing NHS foundation trusts, looking after the wellbeing of around half a million people across Northumberland and North Tyneside - one of the largest geographical areas of any NHS trust in England.The way we relate to each other, the...
-
Assistant Treasurer
2 weeks ago
Whitley Bay, North Tyneside, United Kingdom Jaguar Land Rover Full timePOSITION:Assistant TreasurerPOSTING END DATE:Wednesday 21st June 2023LOCATION:Whitley (UK) / HybridSALARY:CompetitiveJaguar Land Rover is reimagining the future of modern luxury by design through our distinct British brands.Our purpose is to 'Live the Exceptional with Soul' by being the proud creators of modern luxury and being guided by a set of behaviours...
-
Pharmacy Dispensing Assistant
2 weeks ago
Whitley Bay, North Tyneside, United Kingdom Morrisons Full timeAbout The Role:Are you an experienced Pharmacy Dispensing Assistant looking to work for an organisation that is passionate about making people feel better inside and out?Do you have a naturally helpful and friendly style, enjoy meeting new people and going above and beyond for customers?Or are you a Pharmacy Customer Assistant looking to take the next step...
-
Patient Support Advisor
3 weeks ago
Whitley Bay, United Kingdom Marine Avenue Medical Centre Full time**MARINE AVENUE MEDICAL CENTRE** **PERSON SPECIFICATION** **POST** Patient Support Advisor **DEPARTMENT** Patient Support Team **ESSENTIAL CRITERIA** Excellent people skills **DESIRABLE CRITERIA** **EDUCATION/** **QUALIFICATIONS** Educated to GCE/GCSE standard Good command of Maths and written English RSA stage II/NVQ level 2 in Administration,...
-
Casual Bank Support Worker
5 days ago
Whitley Bay, United Kingdom Orbis Support Full timeJob Advert We are a supported living organisation who specialise in providing bespoke packages of support to people with learning disabilities and complex needs who wish to live in the community in their own home. We support adults & young people with: - Learning disabilities - Autism - Physical disabilities - Support with and positively respond to...
-
Patient Care Coordinator
3 weeks ago
Whitley Bay, United Kingdom Northumbria Healthcare NHS Foundation Trust Full timeThe successful post holder will work under the direction of a clinical lead, GP/Qualified Nurse and assist in the implementation of patient care both direct and non-direct. Care coordinators play an important role within a Primary Care Network to proactively identify and work with people, including the frail/elderly and those with long-term conditions, to...
-
Sales Advisor
6 days ago
Whitley Bay, United Kingdom Parkdean Resorts Full timeHoliday Home Sales Advisor £25,313 - £40,000 OTE Whitley Bay Holiday Park Join the Holiday Home Sales team as an Advisor and help to turn our customers’ dreams of owning a holiday home into reality! You’ll encourage our customers to take their first steps on a path to joining a welcoming Owner community. With your guidance, they will be all set to...
-
Sales Advisor
4 weeks ago
Whitley Bay, United Kingdom Parkdean Resorts Full timeHoliday Home Sales Advisor £24,333 - £40,000 OTE Whitley Bay Holiday Park Join the Holiday Home Sales team as an Advisor and help to turn our customers’ dreams of owning a holiday home into reality! You’ll encourage our customers to take their first steps on a path to joining a welcoming Owner community. With your guidance, they will be all set to...
-
Sales Advisor
3 weeks ago
Whitley Bay, United Kingdom Parkdean Full timeHoliday Home Sales Advisor £24,334 - £40,000 OTE Whitley Bay Holiday Park Join the Holiday Home Sales team as an Advisor and help to turn our customers’ dreams of owning a holiday home into reality! You’ll encourage our customers to take their first steps on a path to joining a welcoming Owner community. With your guidance, they will be all set to...
-
Sales Advisor
5 days ago
Whitley Bay, United Kingdom Parkdean Full timeHoliday Home Sales Advisor Whitley Bay Holiday Park Join the Holiday Home Sales team as an Advisor and help to turn our customers’ dreams of owning a holiday home into reality! You’ll encourage our customers to take their first steps on a path to joining a welcoming Owner community. With your guidance, they will be all set to enjoy a lifetime of...
-
Customer Service Advisor
2 weeks ago
Whitley Bay, United Kingdom The Recruitment Source Full timeWe’re recruiting for Customer Service Advisors to earn £20,319 per annum. **Customer Service Advisor benefits**: - On-line recruitment process, with potential job offer within 24 hours and fully paid training. - 28 days’ holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary. - Lifestyle Benefits programme -...
-
Guest Experience Advisor
3 weeks ago
Whitley Bay, United Kingdom Parkdean Resorts Full time**Guest Experience Advisor** **Whitley Bay Holiday Park** **Are you a fun loving people person looking for a career with a little more life? Join us as a Guest Experience **Advisor**, where guest experience comes first and creating amazing memories is second nature.** No experience? No worries! As long as you bring the passion and the Parkdean FUN,...
-
Customer Advisor
3 weeks ago
Whitley Bay, United Kingdom Newcastle Building Society Full time**About the Role** As part of our strategy of investing into communities and high streets, we are very excited that we we now have vacancies for new Customer Advisors. The Society’s Branch Network model is unique, innovative and successful. We pride ourselves in developing and maintaining great relationships with our local communities and our...
-
Customer Service Advisor
3 weeks ago
Whitley Bay, United Kingdom Sainsburys Full time**Customer Service Advisor - Travel Money** - 230000HB) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...
-
Pastoral Support Worker
4 weeks ago
Whitley Bay, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full timeThe Digital Services Administration team are looking for an enthusiastic individual with life experience to support our apprentices on internal training programmes. This is a busy department committed to the development and delivery of high-quality apprenticeship services. We embed Trust Values and health and wellbeing principles across all development...
-
Pastoral Support Worker
4 weeks ago
Whitley Bay, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full timeThe Digital Services Administration team are looking for an enthusiastic individual with life experience to support our apprentices on internal training programmes. This is a busy department committed to the development and delivery of high-quality apprenticeship services. We embed Trust Values and health and wellbeing principles across all development...
-
Application Support Specialist
2 months ago
Whitley Bay, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full timeThe successful post holder must be able to role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the Trust. We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in...
-
Holiday Home Sales Advisor
4 weeks ago
Whitley Bay, United Kingdom Parkdean Resorts Full timeHoliday Home Sales Advisor £25,313 - £40,000 OTE Whitley Bay Holiday Park Join the Holiday Home Sales team as an Advisor and help turn our customers’ dreams of owning a holiday home into reality! You’ll encourage our customers to take their first steps on a path to joining a welcoming Owner community. With your guidance, they will be all set to...
-
Customer Advisor
2 weeks ago
Whitley Bay, United Kingdom Newcastle Building Society Full time**About the role**: Would you like to be part of a team who has won Best Regional Building Society for 7 years running? A team who believes that keeping financial advice on our high streets is important for everyone in our local communities? Do you thrive in a face-to-face customer focused environment? If so, our Customer Adviser role could be the perfect...
-
Sales Advisor
2 weeks ago
Whitley Bay, United Kingdom HelloReport Full time**Salary**:£20-30K depending on experience **OTE**: £45k **Location**: Whitley Bay We’re looking for a motivated Sales Advisor who’s great at hitting targets and loves providing amazing customer service as part of a warm and friendly B2B sales team. **A little about us**: We’re a tech company that helps estate agents create important property...
-
Customer Service Advisor
3 weeks ago
Whitley Bay, United Kingdom Contechs Full time**Position Description**: - The UK Client Relationship Centre is a part of our Customer Experience function. - Its core responsibility is to become the proud creator of the world's most desirable, modern luxury brands for the most discerning of clients through delivering exceptional client experiences and support. - These services are delivered by our...
-
Administrator
2 weeks ago
Whitley Bay, United Kingdom McCarthy Stone Full timeADMINISTRATOR NEEDED McCarthy Stone are seeking an organised, proactive, and service focused Administrator to play a vital role in our stunning development, Elderton Place in Whitley bay, to help to enrich the lives of our homeowners! Elderton Place, situated on Coquet Avenue in Whitley Bay, is a range of Retirement Living Plus properties exclusive to the...
-
Customer Experience Advisor S1 Everyday Banking
3 weeks ago
Whitley Bay, United Kingdom Santander Full timeCustomer Experience Advisor | S1 | Everyday Banking | Whitley Bay Country: United Kingdom **WHAT YOU WILL BE DOING** **Join our community** We are currently recruiting for a Customer Experience Advisor to help cover peak periods and holidays; this is a flexible contract enabling you to balance your work commitments with other things you want to do. This...