Customer Advisor

5 months ago

Whitley Bay, United Kingdom Newcastle Building Society Full time

**About the role**:
Would you like to be part of a team who has won Best Regional Building Society for 7 years running? A team who believes that keeping financial advice on our high streets is important for everyone in our local communities?

Do you thrive in a face-to-face customer focused environment?

If so, our Customer Adviser role could be the perfect fit for you.

Utilising your outstanding people skills, you will be engaging with our customers on a daily basis, taking the time to listen and really understand their financial needs and goals.

Every day is different, from opening and setting up the tills ready for the working day ahead, making customer appointments, processing customer transactions at the counter, assisting in the opening of savings accounts to cashing up and closing at the end of the day

But, amongst all of the busy day to day duties, taking the time to get the kettle on and have a cuppa with your colleagues is also very important to us

**This role is full time working 35 hours per week Monday - Friday 9am - 5pm, plus Saturdays on a rota basis (paid as over time). Typically you will work up to 2 Saturdays per month.**

**About You**:
Being great with people and building relationships with customers are top of your skills list.

Strong listening skills and the ability to empathise are equally as important.

A natural team player, you will enjoy working closely with your branch colleagues, ensuring as a team that you deliver an outstanding customer experience whilst supporting the needs of our Society.

We understand you may not have worked in financial services before, and that’s OK, but the desire to learn and develop new skills will important to us as you flourish in your new role.

In return, we’ll provide you with a tailored 12 week training programme in one of dedicated training hubs, development conversations and opportunities to grow and progress your career with us.

**About Us**:
Our Society’s branch network represents the face of Newcastle Building Society on the high street, in our Heartland the North East of England.

As a Customer Advisor, you’ll be joining us at a really exciting time on our journey which is already 160 years in the making. As well as receiving a competitive annual salary, our colleague benefits package, which in addition to your salary package also includes;
- A 35-hour weekly contract
- 25/30 days holiday each year plus bank holidays
- Extra day holiday for your birthday
- Bonus scheme
- Pension scheme
- Life assurance and income protection
- Access to a range of wellbeing benefits
- Electric car salary sacrifice scheme
- Cycle to Work scheme
- Above statutory family leave entitlement
- The option to buy extra holidays
- Two paid volunteering days each year
- A broad range of learning and development opportunities

**Salary**: £21,138.00-£24,320.00 per year

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Whitley Bay, NE26 2HU: reliably commute or plan to relocate before starting work (required)

Work Location: In person

  • Customer Service Advisor

    5 months ago

    Whitley Bay, United Kingdom The Recruitment Source Full time

    We’re recruiting for Customer Service Advisors to earn £20,319 per annum. **Customer Service Advisor benefits**: - On-line recruitment process, with potential job offer within 24 hours and fully paid training. - 28 days’ holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary. - Lifestyle Benefits programme -...

  • Customer Advisor

    5 months ago

    Whitley Bay, United Kingdom Newcastle Building Society Full time

    **About the role**: Would you like to be part of a team who has won Best Regional Building Society for 7 years running? A team who believes that keeping financial advice on our high streets is important for everyone in our local communities? Do you thrive in a face-to-face customer focused environment? If so, our Customer Adviser role could be the perfect...

  • Customer Service Advisor

    6 months ago

    Whitley Bay, United Kingdom Contechs Full time

    **Position Description**: - The UK Client Relationship Centre is a part of our Customer Experience function. - Its core responsibility is to become the proud creator of the world's most desirable, modern luxury brands for the most discerning of clients through delivering exceptional client experiences and support. - These services are delivered by our...

  • Sales Advisor

    5 months ago

    Whitley Bay, United Kingdom Parkdean Resorts Full time

    Holiday Home Sales Advisor £25,313 - £40,000 OTE Whitley Bay Holiday Park Join the Holiday Home Sales team as an Advisor and help to turn our customers’ dreams of owning a holiday home into reality! You’ll encourage our customers to take their first steps on a path to joining a welcoming Owner community. With your guidance, they will be all set to...

  • Sales Advisor

    6 months ago

    Whitley Bay, United Kingdom Parkdean Resorts Full time

    Holiday Home Sales Advisor £24,333 - £40,000 OTE Whitley Bay Holiday Park Join the Holiday Home Sales team as an Advisor and help to turn our customers’ dreams of owning a holiday home into reality! You’ll encourage our customers to take their first steps on a path to joining a welcoming Owner community. With your guidance, they will be all set to...

  • Sales Advisor

    5 months ago

    Whitley Bay, United Kingdom Parkdean Full time

    Holiday Home Sales Advisor Whitley Bay Holiday Park Join the Holiday Home Sales team as an Advisor and help to turn our customers’ dreams of owning a holiday home into reality! You’ll encourage our customers to take their first steps on a path to joining a welcoming Owner community. With your guidance, they will be all set to enjoy a lifetime of...

  • Sales Advisor

    6 months ago

    Whitley Bay, United Kingdom Parkdean Full time

    Holiday Home Sales Advisor £24,334 - £40,000 OTE Whitley Bay Holiday Park Join the Holiday Home Sales team as an Advisor and help to turn our customers’ dreams of owning a holiday home into reality! You’ll encourage our customers to take their first steps on a path to joining a welcoming Owner community. With your guidance, they will be all set to...

  • Customer Experience Advisor S1 Everyday Banking

    5 months ago

    Whitley Bay, United Kingdom Santander Full time

    Customer Experience Advisor | S1 | Everyday Banking | Whitley Bay Country: United Kingdom **WHAT YOU WILL BE DOING** **Join our community** We are currently recruiting for a Customer Experience Advisor to help cover peak periods and holidays; this is a flexible contract enabling you to balance your work commitments with other things you want to do. This...

  • Customer Service Advisor

    5 months ago

    Whitley Bay, United Kingdom Sainsbury's Full time

    **Location** - Whitley Bay Store, Sainsbury's Supermarkets Ltd Newstead Drive, Whitley Bay, NE25 9EX **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £12.00 per hour **Areas of business** - Sainsbury's Bank **Job ID** - 237530 We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s Bank....

  • Guest Experience Advisor

    5 months ago

    Whitley Bay, United Kingdom Parkdean Resorts Full time

    **Guest Experience Advisor** **Whitley Bay Holiday Park** **Are you a fun loving people person looking for a career with a little more life? Join us as a Guest Experience **Advisor**, where guest experience comes first and creating amazing memories is second nature.** No experience? No worries! As long as you bring the passion and the Parkdean FUN,...

  • Customer Service Advisor

    1 week ago

    Whitley Bay, United Kingdom EE Full time

    Where: We are hiring in 2 Contact Centre locations - EE North Tyneside, Cobalt Business Park OR EE Gosforth, Gosforth Park Full Time: PermanentSalary: £23,504.00 Plus Uncapped Commission Start Date: 2025Long Description Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have...

  • Customer Service Advisor

    7 days ago

    Whitley Bay, United Kingdom EE Full time

    Where: We are hiring in 2 Contact Centre locations - EE North Tyneside, Cobalt Business Park OR EE Gosforth, Gosforth Park Full Time: PermanentSalary: £23,504.00 Plus Uncapped Commission Start Date: 2025Long Description Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have...

  • Holiday Home Sales Advisor

    6 months ago

    Whitley Bay, United Kingdom Parkdean Resorts Full time

    Holiday Home Sales Advisor £25,313 - £40,000 OTE Whitley Bay Holiday Park Join the Holiday Home Sales team as an Advisor and help turn our customers’ dreams of owning a holiday home into reality! You’ll encourage our customers to take their first steps on a path to joining a welcoming Owner community. With your guidance, they will be all set to...

  • Customer Service Advisor

    5 months ago

    Herne Bay, United Kingdom Fusion Lifestyle Full time

    We are now hiring Customer Service Advisors **Who We Are**: Active Life has the mission to bring health and wellbeing to communities across the UK. We are a registered charity and we invest back into the communities that we serve. **Who You Are**: We are looking for local people who share our passion for customer service, accept only the best, and have the...

  • Roving Branch Customer Adviser

    5 months ago

    Whitley Bay, United Kingdom Newcastle Building Society Full time

    About the Role We have an exciting new opportunity to join a 'Platinum Investors in People' employer, supporting our branches in North Tyneside and beyond. Our Rover position provides lots of opportunities to meet a wide variety of customers in our branches across the region. **The nature of the role means you will be required to work across our branch...

  • Roving Branch Customer Adviser

    5 months ago

    Whitley Bay, United Kingdom Newcastle Building Society Full time

    About the Role We have an exciting new opportunity to join a 'Platinum Investors in People' employer, supporting our branches in North Tyneside and beyond. Our Rover position provides lots of opportunities to meet a wide variety of customers in our branches across the region. **The nature of the role means you will be required to work across our branch...

  • Customer Service Advisor

    6 months ago

    Colwyn Bay, United Kingdom Fix Auto Colwyn Bay Full time

    At Fix Auto Colwyn Bay we pride ourselves in delivering right first-time repair solutions that include value, service, speed and quality for all our customers. We currently have a vacancy for a Customer Service Advisor. Hours - Fulltime. - have a driven 'can do' attitude - have a good eye for detail - excellent customer service skills - experience of...

  • Customer Service Advisor

    1 month ago

    Herne Bay, United Kingdom Active Life Full time

    Customer Service Advisor - Herne BayWe are now hiring Customer Service Advisors Who We Are:            Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK.  We are a registered charity and we invest back into the communities that we serve. Who You Are: We are looking for local people who share our passion...

  • Client Experience Advisor

    5 months ago

    Whitley, United Kingdom Contechs Full time

    **Order Ref: 39530** **Position Title: Client Experience Advisor** **Duration: 6 Month Rolling Contract** **Location: Whitley** **Division: Marketing** **Rate: Umbrella £22.16 per hour Inside IR35** **Position Description**: - As a Client Experience Advisor, you'll be a knowledgeable expert in our brands in order to achieve a right first time...

  • Customer Service Representative

    4 weeks ago

    Herne Bay, Kent, United Kingdom Active Life Full time

    Customer Service AdvisorWe are seeking a skilled Customer Service Advisor to join our team at Active Life. As a Customer Service Advisor, you will be the first point of contact for our customers, providing a positive and professional service.Fusion Lifestyle's Customer Service Advisors operate as the first point of contact for our customers, presenting a...