Bookings and Membership Assistant

2 weeks ago


Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time

An exciting opportunity has arisen for an organised individual with exceptional communication skills to join the University of Cambridge Sports Service.

As a Bookings and Membership Assistant, you will be part of the team responsible for handling the enquires and administration of day-to-day, regular block bookings and one-off event bookings enquiries at the University sports facilities.


A broad range of student, staff and community club training sessions, competitions and events take place across our sites, in addition to a thriving gym, class and racquet sports membership community at the University Sports Centre.


You will be responsible for the end-to-end process of bookings, responding to enquiries in a timely manner and adding information to our booking system.


Working under the guidance of the Bookings and Membership Coordinator, you will also contribute to the processes required to collect payments and ensure continued access to our facility members.


During certain times of the year, your skills and expertise will be used to assist the sports clubs team in general administrative tasks such as booking transport and adding student information to central competitions systems.


Applicants should have a proven track record and relevant experience of communicating effectively both verbally and in writing with exceptional organisational skills.


Your hours of work should align with general office hours although there may be an occasional need to work evenings and weekends.

The Sports Service will consider requests for working from home for this role.

However, the role holder will need to be in the Sports Centre at least one day per week and attend in person meetings and training activities.

For a full Job Description and Person Specification, please see the Further Information document using the link below.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

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