Reception and Front of House Assistant

7 days ago

Cambridge, Cambridgeshire, United Kingdom Westminster College Full time

Westminster College, Cambridge:
Job Description

Position:
Reception and Front of House Assistant
Part time 22.5 hours including weekends

University grade 1 - £11.40 per hour or £21,697 per annum (pro-rata for part time)

Reporting to the Manager, Accommodation and Operations as a member of the College's reception team you will help to provide reception and administrative services for visitors, staff,

Senatus and students.

You will be well organised, have good people skills and be a competent administrator with high personal and presentation standards.

You will take initiative and participate fully in the smooth running of the college reception.


You will be helpful and friendly, have a "can do" attitude and understand the need for general and flexible support across this important team.


You will respect the Christian ethos of the College and its role as a resource centre for learning within the United Reformed Church.

General responsibilities

  • Work in a proactive manner.
  • Take professional responsibility for your own work.
  • Manage your time and establish priorities.
  • Produce a high standard of work.
  • Take initiative and think ahead.
  • Respect confidentiality in relation to students, staff and visitors.
Particular responsibilities

You will:

  • Provide reception and front of house requirements for students, visitors and other guests including accommodation, meeting room and dining bookings; meeting, greeting and assisting guests and visitors generally including: o Recording bookings on the colleges room booking system o Looking after College key systems o Helping to prepare and maintain visitor documentation o Keeping records of meals and other sales, collecting money for room bookings, meals and other sales and carrying out Petty Cash transactions o Providing general reception duties and dealing with telephone enquiries. o Looking after car parking o Organising refreshments for guests and meetings as reasonably requested
  • Provide a range of administrative services including: o Photocopying and booking meetingrooms o Keeping everyone informed in relation to your work o Helping to maintain and keep College records and databases and preparing documentation o Dealing with incoming and outgoing post shift dependant
  • Take initial responsibility for evacuating the building, collecting visitor, residents and staff lists, recording names of those safely evacuated and if necessary calling (and where appropriate, cancelling) the Fire Brigade in the event of a fire or similar building emergency.
  • Liaise with the College Handyperson to ensure repairs are carried out.
  • Help with setting up rooms to meet teaching and visitor needs.
  • Assist visitors with their requirements and liaise with other departments to fulfil requirements as necessary
Carry out specific tasks as agreed.

  • Provide general assistance to the Manager, Accommodation and Operations and carry out other tasks, commensurate with the position, as may be specifically requested.
  • Provide general assistance and other duties as assigned by the Principal or Line-Manager.
Other Matters

You will have a flexible approach to working hours and respect the shift rota system.

You will familiarise yourself with and at all times comply with regulations, policies and procedures of the College.

You will at all times act in the best interests of the College.

You will act within any boundaries agreed with the Manager, Accommodation and Operations or

Bursar from time to time.

Expected Standards

  • Communication: Communicate effectively with colleagues and internal and external contacts.
  • Equality & Diversity: Act in ways that support a culture which promotes equality and values diversity.
  • Health Safety and Security: Act in ways that protect own and others' health safety and security.
  • Customer Service: Deliver excellent customer service.
  • Personal Development: Take responsibility for own personal development and develop skills and knowledge to enable effective work performance.
  • Further details available in Expected standards document _
Person Specification

  • ESSENTIAL DESIRABLE MEASUREMENT _
  • Education and Training
  • GCSE Grades A to C or Scottish Standard Grades. Secretarial training
    Additional spoken or written Application Form / and qualifications. BTEC First Diploma. Training to City & Guilds, level languages would be helpful Interview
2. (NVQ-2).

  • Relevant Experience
  • Some skills and aptitudes are necessary and a 6month learning
    Experience of a hotel Application Form / period is required in addition

reception environment Interview:

  • Recent and relevant experience working in a reception based Experience of working for a environment non for profit organisation
  • Experience of working independently *Experience of working in a in similar organisation and environment (Oxbridge)3. Special Knowledge and Skills
  • Good organisation skills
    Experience of working with a Application Form /:
  • Ability for

  • Front of House Assistant

    7 days ago

    Cambridge, Cambridgeshire, United Kingdom Nuffield Health Full time

    HEAD OFFICEFront of House AssistantFront of House Team Member / ReceptionistNuffield Health - Front of House Permanent | part timeUp to £20,883.20 depending on experience8 hours per weekMaking a great first impression is really important. That's why we need the right person to join us and help greet our members and visitors to the club. What matters is that...

  • Front of House Assistant

    7 days ago

    Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time

    Fixed-term: The funds for this post are available for 3 years in the first instance due to limited funding for a specific purpose.The Front of House Assistants work under the supervision of the Visitor Services Manager and facilitate access to the Museum during public opening hours with responsibility for the health and safety of visitors and for...

  • Front of House Assistant

    7 days ago

    Cambridge, Cambridgeshire, United Kingdom Vacherin Full time

    Front of House Assistant - Cambridge Front of House Assistant 27,500.00 per annum Cambridge Vacherin are committed to delivering deliciously different experiences, having fun, and conducting business with a social and environmental conscience. We are excited to be recruiting for a Front of House Assistant to work at Mishcon de Reya. Location: CB12GE Rate of...

  • Front of House

    7 days ago

    Cambridge, Cambridgeshire, United Kingdom Buckles Solicitors Full time

    Come and join our team:Buckles Solicitors are recruiting for a confident communicator to join our Cambridge team as Front of House, to be the first point of contact for all visiting guests at Buckles Solicitors.This opportunity can be a job share between two suitable individuals, working days to be discussed at interview stage, or we are happy for this to be...

  • Front of House

    7 days ago

    Cambridge, Cambridgeshire, United Kingdom EMCOR UK Full time

    Duties/Responsibilities:Job Purpose:To provide a professional and dedicated receptionservice to the account.Responsibilities: Answering the switchboard in an efficient and professional manner, within a target of 5 rings Callers are to be announced when put through the relevant extension, with messages to be taken if the call cannot be taken at that time. All...

  • Assistant Front of House Manager

    7 days ago

    Cambridge, Cambridgeshire, United Kingdom Cambridge Hughes Hall Full time

    Full-timePermanent37.5 hours per week£27,979Job PurposeThis is an exciting opportunity for an Assistant Front of House Manager within the college. Assisting with the management of front of house services in the catering team, the Assistant Front of House Manager role will be working closely with the Front of House Manager, Conference & Events Manager and...

  • Front of House Team Member

    7 days ago

    Cambridge, Cambridgeshire, United Kingdom Nuffield Health Full time

    HEAD OFFICEFront of House Team MemberFront of House Team MemberCambridge FWC | Customer | Permanent | Part timeSalary - £11.16 per hour4 hours per weekNuffield Health is Britain's largest not-for-profit healthcare organisation. Join us as a Front of House Team Member in our Cambridge Fitness & Wellbeing Gym and play your part in building a healthier...

  • Front of House Assistant

    7 days ago

    Cambridge, Cambridgeshire, United Kingdom CH&CO Full time

    Vacherin is currently seeking a Front of House Assistant to join the team at Mishcon de Reya.Location: Not specifiedSalary: £27,500 per yearWork Schedule: Tuesday - Thursday, 8am to 7pm (24 hours per week)Responsibilities:Welcoming and assisting clients professionallyHandling confidential informationMaintaining cleanliness and tidiness of Front of House...

  • Front of House Manager

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time

    Why work at Caius?Benefits include:Generous pension scheme; 14.5% employer contributions and 3x death in service benefitHealthcare cash-plan33 days of annual leave (including public holidays)Cycle-to-work scheme (scheme rules apply)Parking (subject to availability)College gymLunch on siteThe opportunity to work in a beautiful environmentThe roleGonville &...

  • Front of House Manager

    2 months ago

    Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time

    Why work at Caius?Benefits include:Generous pension scheme; 14.5% employer contributions and 3x death in service benefitHealthcare cash-plan33 days of annual leave (including public holidays)Cycle-to-work scheme (scheme rules apply)Parking (subject to availability)College gymLunch on siteThe opportunity to work in a beautiful environmentThe roleGonville &...

  • Front of House Receptionist

    7 days ago

    Cambridge, Cambridgeshire, United Kingdom Dardan Security Full time

    Dardan is a privately owned specialist security solutions and consultancy provider with over 50 years' experience. Dardan Security are selective in choosing which clients we work with, our clients must share our core values of People, Services and Culture.We are looking for a Front of House Security Officer to work with our prestigious client in the Aberdeen...

  • Front of House Manager

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time

    Why work at Caius?Benefits include:Generous pension scheme; 14.5% employer contributions and 3x death in service benefitHealthcare cash-plan33 days of annual leave (including public holidays)Cycle-to-work scheme (scheme rules apply)Parking (subject to availability)College gymLunch on siteThe opportunity to work in a beautiful environmentThe RoleGonville &...

  • Front of House

    7 days ago

    Cambridge, Cambridgeshire, United Kingdom Willow Grange Farm Cafe Full time

    We are looking for Front of House team members to join our team for the opening of our brand new cafe.Duties Include: Greeting customers Taking orders and processing payments using a till Preparing coffee and hot drinks Food service and clearing Assist customers with enquiries and provide information on products Maintain a clean and oganised cafeFull...

  • Front of House Assistant

    7 days ago

    Cambridge, Cambridgeshire, United Kingdom Wilson Vale Catering Ltd Full time

    We are currently recruiting for a Front of House Assistant to join our team at one of our sites in Waterbeach, CB25.Wilson Vale is an established, quality-led contract caterer. We work with amazing clients across the UK who place huge value on great food as a key part of their culture and community. We work in office restaurants, independent schools and at...

  • Front of House Team Member

    7 days ago

    Cambridge, Cambridgeshire, United Kingdom Nuffield Health Full time

    HEAD OFFICEFront of House Team MemberReceptionistNuffield Health Cambridge FWC | Front Of House | Permanent | Part time£20,883.20 pro-rata16 hours per weekAs the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you'll help people feel at ease and find their way to where they're...

  • Front of House

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Nando's Full time

    Front of House - CambridgeHourly Rate: 11.63This may differ for under 18s We're on the search for Front of House Nandocas (what we call our Team Members) to join usThe Role of a Front of House Nandoca is simple... to create unforgettable customer moments and feelings to leave them wowed and want them coming back for more.We offer full and part-time...

  • Receptionist / Administrator

    7 days ago

    Cambridge, Cambridgeshire, United Kingdom EA First Compass House Full time

    Are you looking for a reception / front of house role which includes administration? Do you enjoy being the first point of contact for visitors and providing excellent customer service? We're looking for an organised and reliable Receptionist/Administrator to take responsibility for: Greeting visitors Ensuring the reception area and meeting rooms are tidy...

  • Front of House Team Member

    7 days ago

    Cambridge, Cambridgeshire, United Kingdom Nuffield Health Full time

    HEAD OFFICEFront of House Team Member (Bank)Front Of House Team Member (Bank)Nuffield Health Cambridge Fitness and Wellbeing Gym | Customer Services | Bank£11.16 per hourBank Hours - Availability every week.Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business...

  • Evening Front of House Assistant

    7 days ago

    Cambridge, Cambridgeshire, United Kingdom Wilson Vale Catering Ltd Full time

    What makes our hearts beat? Inspirational food, fresh thinking, excellent quality and the fantastic people that make it all happenWe never compromise on our commitment to fresh, seasonal produce and almost everything we make is made in-house by our craft-skilled chefs. We offer bespoke contract catering at its best. We draw our inspiration and ideas from...

  • Front of House Receptionist

    7 days ago

    Cambridge, Cambridgeshire, United Kingdom Bupa Global Full time

    Front of House ReceptionistJob Description:ReceptionistBupa, Cambridge CB24 9ZR**Permanent, Full time, 40 hours per weekSalary range £25,250 + fantastic benefitsRole OverviewWe're looking for Receptionist to join our team at our Cambridge clinic. As a Receptionist, you'll be the backbone of the clinic, turning your hand to a bit of everything to support the...