Customer Service Officer
2 weeks ago
CONTACT ISLINGTON
Contact Islington provides excellent customer service dealing with enquiries and issues
end to end within a Contact Centre and face to face environment. In line with the 'One
Islington' vision and using award-winning technology, Contact Islington is able to bring a
seamless range of services and public information to Islington's diverse communities. Over
the coming years more services will be made available through all delivery channels via
Contact Islington, increasing first contact resolution to enquires and ensuring customers
are the focus of all that we do.
PRIMARY JOB FUNCTION
- To put into practice the Council's vision of a seamless local service delivery, by
Centre.
- To provide a wide range of best in class services that reflects and meets the needs of
- To process payment in and payments out of Contact Islington; ensure that timescales
invoices. Customer Service Officer
- To provide all services in a customer focused, courteous and efficient manner.
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