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Employment Advisor
3 months ago
Our client is currently recruiting for an Employment Advisor to join their amazing team in Ellesmere Port.
You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals.
You'll manage a caseload of participants, managing their journey to employment, be their coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment.
There ideal candidate will have excellent customer service skills, be target driven as well as a motivational adviser.You will have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day-to-day supervision.
However, they aren't always looking for someone who ticks every single box, they are looking for someone who can provide a first class customer service, driven by their overarching aim to empower lives and improve communities.
This is a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future and will also allow them to become better with your unique experiences.
As an organisation they deliver a range of Employability & Health contracts which support unemployed people 'back to work.' This job role forms part of their Pioneer Scheme.
Key Responsibilities:
- Identify any potential barriers to employment.
- Supporting jobseekers with CV writing and job application process.
- Ensuring all paper-based employability tools such as covering letters, CV's, speculative letters are in place.
- Booking jobseekers to any relevant training courses including customer service, security, hospitality, personal development, IT literacy and many others.
- Liaising with employers to identify any employment opportunities for the jobseekers.
- Outreach work – promoting products and services within the local community.
- Able to work in a fast-paced working environment and be able to excel at meeting strict targets and KPI's.
- Able to prioritise workload and tasks ensuring high efficiency and productivity.
- Excellent people person with very competent communication skills
Skills and Experience:
Essential:
- A good working knowledge of the local labour market in the specified geographical locations.
- Basic knowledge of self-employment.
- Fully IT literate in using a range of Microsoft Office programmes.
- Experience of working in a target driven environment.
- Experience of delivering services to meet contractual and quality standards.
Desirable:
- Knowledge of the employability industry.
- Knowledge of the recruitment industry.
- Experience of collaborating with people in the provision of 'information, advice & guidance.'
- Full driving licence
