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Motor Claims Handler
3 months ago
Motor Claims Handler
About the Company:
Join a thriving environment at Ageas, one of the UK's leading car and home insurers, where creativity and innovation are valued. With over four million customers, we pride ourselves on our inclusive culture that welcomes all applicants. As proud signatories of the Race at Work Charter, Women in Finance Charter, and champions of diversity through the Stonewall initiative and Disability Confident Employer status, we ensure equal opportunities for all.
Your Opportunity:
As a Motor Claims Handler at Ageas in Eastleigh, you will play a crucial role in supporting customers through the claims process after accidents. This dynamic role requires individuals who are resilient, adaptable, and excellent communicators with a knack for problem-solving. If you enjoy multitasking, being inquisitive, and taking ownership of tasks, this position is perfect for you.
Your Responsibilities:
- Manage fault and non-fault motor claims ensuring customer needs are met
- Handle claims in compliance with policy cover and legal regulations
- Communicate effectively with customers, legal professionals, and other third parties
- Proactively progress claims through outbound calls and task management
- Make well-informed decisions on claims payments, liability, and settlements
- Identify and address fraud indicators during the claims process
- Complete all necessary administrative tasks
Requirements:
- Strong communication and attention to detail
- Ability to influence and prioritize tasks
- Experience in multitasking and decision-making
- Proficient computer skills and willingness to learn new systems
- Past customer service experience and positive attitude
- Minimum C Grade in Maths and English
Benefits of Working with Us:
- Flexible working options and generous holiday allowance
- Support for health and well-being including dental insurance and mental health resources
- Financial benefits such as bonus schemes, competitive pension, and employee savings
- Workplace support activities like yoga, mindfulness, and social events
- Family-friendly benefits including parental leave entitlements
- Opportunities for tech deals and vehicle schemes
- Programs to support employees returning to work after extended leave
Come Be a Part of Our Success:
If you are ready to join a winning team and make a difference as a Motor Claims Handler at Ageas, apply now to explore the exciting opportunities waiting for you