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Control Centre Operator
2 weeks ago
About The Service
We currently have an exciting opportunity for a Control Centre Operator to join our 24/7 Services Team.
24/7 Services offers and exciting opportunity to support people to live fulfilled and independent lives in their communities, empowering people to stay independent at home by developing and delivering a range of Preventative Services.
About the job
The Contact Centre Operator will be responsible for receiving and responding to a range of calls including emergency and priority calls from vulnerable or elderly callers.
Managing a range of support services to employees and customers of the council.What We Are Looking For From You
If you are driven by excellent customer service, have experience in fast paced environment, and have a can-do attitude then this career opportunity could be for you.
The post holder will be required to work on rota basis with a rotating shift pattern across the 24/7 period.
Please note that the service is 24/7 every day of the year including Bank Holidays and Public Holidays and will therefore be eligible for appropriate shift allowance and weekend/night enhancements.
Additional information
If you would like an informal discussion about the role, please contact and ask to speak to a team leader.
Due to the current COVID -19 circumstances the interview process for this role will be held on a virtual basis using an appropriate online platform.
Job Reference:
RES00735
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