Administrator

2 weeks ago


Burton upon Trent, Staffordshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time
Are you looking for a new challenge? If so, then please read on

We currently have an exciting new vacancy for a part time administrator within our specialist Mental Health Support Team East Staffordshire


This key role will be to provide a comprehensive Secretarial service to the Mental Health Support Team, with support and links to the wider teams within Children's Services.


Your main duties will include answering phone calls, booking appointments, processing referrals, typing and distributing confidential clinic letters and reports, dealing with post, working closely with clinical staff and liaising with external Agencies as well as producing a range of information from a variety of data sources.


To apply, you will need to have a good level of education (including English and Maths) and RSA/NVQ level 3 typing qualification or equivalent experience.

This post will involve regular VDU use, proficient use of various Microsoft office packages (i.e. word, excel, outlook, calendars) and audio typing equipment. Therefore, these are essential for this role. Knowledge/use of the NHS Rio system is desirable, however, full training will be given as required.


As a person, you will need to be self-motivated, with the ability to prioritise your daily workload whilst also managing your working time effectively.

You will be able work independently as well as being a good team player, with excellent communication and accuracy skills.

Midlands Partnership NHS Foundation Trust is an award winning organisation with over 9000 employees.

We are one of the largest integrated Health and Social Care providers, covering services across North & South Staffordshire, Shropshire, Hampshire, Buckinghamshire, Isle of Wight and Essex.


We pride ourselves on the services provided to support with the well-being of all of our employees both physically and mentally and offer counselling support and lifestyle information.

Opportunities for flexible working are also available depending on the role.

We encourage career development provided by in house training programs and coaching support.


We are embedding values based and inclusive recruitment practices to ensure that all applicants, from any backgrounds, have an equal chance of success in achieving a role with us.

To provide general administrative services to support the smooth running of clinical services including:1.1. Supporting with the preparation of all documentation, including agendas, circulating papers and
minuting meetings
1.2. Typing letters and reports including audio typing
1.3. To collect and input statistical information as required and ensure that reports where requested
are delivered within timescales.
1.4. Making bookings and cancellations e.g. training places, rooms and interpreters.
1.5. Receive, sort and distribute internal and external mail, ensuring that important and sensitive
information is brought to an appropriate person's attention in a timely manner.
1.6. Supporting diary management of an individual or individuals (arranging meetings etc)
1.7. Monitoring of an individual or team inbox
1.8. Arranging external meetings / events / conferences including sourcing venues, arranging
purchase orders etc.
1.9. Provide general non-clinical advice, information and guidance to children and young peoples,
parents and other professionals, to deal with all enquiries and communicate effectively on behalf
of the Team.
1.10. To deal professionally and promptly with telephone enquiries, taking and processing messages
accurately and adhering to relevant policies and procedures.
1.11. Providing cover for other administrative colleagues during staff absence
1.12. Dealing with patient/public enquires about services - liaising with professionals where required
and escalate as appropriate
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