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Neighbourhood Housing Officer
2 weeks ago
This role is starting asap, working Mon to Fri 36 hours a week, initially for a 3 month contract that will be extended after review.
This role provides a frontline, trusted service to our residents, as they move in and out of their homes, coping with changes in their personal circumstance or experiencing problems with their neighbours or in their communities.
By assessing and understanding the context of people's lives and identifying predictable demand the team will use systems thinking principles, learning from the experience of our residents to challenge and ultimately change where required the way the system is working, ensuring we deliver the best outcomes for our residents.
The Neighbourhood Officer will have an important role to play working directly with other services, both internally and externally to meet residents need and help build the resilience of our residents and communities.
The post holder will be required to work creatively and effectively with residents, service managers and other stakeholders to develop, maintain and continually review the delivery and work practices and processes of our landlord services.
The Neighbourhood officer will work with other team colleagues to help drive the direction of the work and help the Neighbourhood Manager measure how effective the work of the service is in relation to our stated purpose.
It will be important to be able to spot trends and patterns in resident's demands and identify barriers in the wider system that need to be unblocked to enable us to deliver the most effective and responsive service.
Job Types:
Full-time, Temporary contract, Fixed term contract
Contract length: 3 months
Salary:
£18.45 per hour
Expected hours: 36 per week
Schedule:
- Monday to Friday
Work Location:
In person
Reference ID:
Expected start date: 30/11/2023
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