Project Support Officer

2 weeks ago


Britain Roman province, United Kingdom Recroot Ltd Full time

Recroot are looking for a Project Support Officer to join our client based with the Repairs and Maintenance Team at Camden Council.


Role is starting asap, working Mon to Fri up to 36 hours a week, initially for a 3 month contract that will be extended after review.


To provide a comprehensive support service to the operational repairs teams, including the administration and maintenance of the local IT systems.

To assist with the control of expenditure to aid the processing and payment of invoices.


Work flexibly and creatively with the repairs team to ensure smooth running of the in-house systems and ensure business processes are being adhered to.

Aid with the invoicing process to ensure costs are accurate and help to answer queries from colleagues where appropriate.


To develop and maintain an environment of continual learning, by identifying root cause patterns in barriers and obstacles to the works; outside of existing processes and procedures and address these collaboratively and creatively with colleagues and senior officers.


To provide a comprehensive support service for our in-house systems and internal staff, troubleshoot where necessary and work closely with ICT colleagues where required.

To assist with setting up and administrating smart phones for a large user base, based on specific guidelines. Keeping and maintaining accurate records of the assets in accordance with organisational requirements. Supporting staff with smartphone issues encountered on a daily basis.

Develop solutions to aid continuous improvement for the service including testing new developments and reporting issues before go-live.

Ensure office supplies are maintained and assets are tagged for easy auditing.

Configure users on various systems including but not limited to vehicle trackers, scheduling system, Rocc.

Run, create and schedule reports from business systems to support service delivery.

To assist in training and coaching staff on housing systems and develop training materials as required.

Any other duties that are required by the team on an adhoc basis as and when required

Job Types:
Full-time, Temporary contract, Fixed term contract

Contract length: 3 months

Salary:
£16.75 per hour

Schedule:

  • Monday to Friday

Work Location:
One location

Reference ID: 831456

Expected start date: 20/03/2023

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