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Control Centre Advisor
7 days ago
At our company, we are excited to be partnering with our exclusive and well-established client to find a new team member for our Control / Customer Service Centre. If you're a night-shift worker looking for a permanent role, this might be the perfect fit for you.
Job Title: Customer Service Advisor - Shift Work
Employment Type: Full Time Permanent Role
Hours: 42 hours per week on a rotational basis - 4 nights on, 4 off
Location: Close to Burgess Hill
Salary: £34120 plus attractive company benefits
The role involves taking calls for assistance, updating databases, communicating with staff, and providing customer quotations. This is a critical position that ensures smooth communication between motoring organizations and customers.
Main Responsibilities:
- Receive calls for assistance through various channels.
- Record customer details accurately.
- Communicate with staff using different methods.
- Monitor work progress and update all parties involved.
- Provide quotes and handle payments.
- Update records efficiently.
Required Skills:
- Excellent planning and memory skills.
- Good team player with strong communication skills.
- Outstanding customer service abilities.
Shift Pattern:
- 4 nights on, 4 off
- 12-hour shifts with flexible start times.
Salary Package:
Based on a 42-hour work week
If you thrive in shift work, value free time, and excel in customer service, this role is tailor-made for you. Apply now for immediate consideration as short-listing will commence shortly.
Join our team and be part of a dynamic work environment where your skills are valued and growth opportunities are endless.
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